I bought my car from Honda. I’ve been going there for the last five years. I won’t go nowhere else. They’re very professional and everyone is very nice. I will continue to stay with Honda.
Chandler was personable and explained the recall, and the need for wipers and cabin filter.
This is the second time we have had issues with Jerrod. The first time several months ago we brought our 2024 Accord Hybrid in for a software update. After waiting two hours in your waiting room, we were told they were unable to do it due to a firewall issue. We were also told to take it home or to another dealer. Jerrod said he would contact us to see if we ever got it connected, never heard back from Jerrod. Yesterday I brought the same car in for a recall software update. Jerrod told me it would be done in 45 minutes. After waiting one and a half hours I decided to go into his office where he was on the phone speaking to someone. I could clearly see that me paperwork was on his desk with my keys and that my vehicle was done. He started apologizing for the delay which I accepted but I told him that his customers waiting in the showroom should have priority over someone on the phone. He apologized again, and then asked me “If I had ever made a mistake”. Which I replied yes, my biggest mistake was bringing my car in to your dealership.
Very accommodating ! 5 stars!
Nothing but best from the start Rene answered the phone & Service Desk both Sarah &. Dee to Mr John Porter Mechanics Dave whom took care of my Weight for my seat & didn’t get the name who changed my oil & did Tires but they are all Awesome Job from them all .
John is incredibly friendly and professional. He’s attentive, easy to talk to, and someone I genuinely trust with my vehicles. Whether it’s diagnosing real issues or handling routine maintenance, I always feel confident leaving my cars in his care.
Jarrod is a pleasure to do business with. He is professional and explains what is going on with your vehicle. If you need to have a smile put on your face go visit Jarrod in Service.
Great service! Thankyou John!
Their work seemed to be done well. Thank you.
He is awesome! Kind and always helpful!!! Service is at great and efficient. Thank you I will be back!!!
Lon provided us with exceptional service today. We needed to replace a tire and dropped by without an appointment. We received prompt attention when we arrived, and the tire was replaced within a very reasonable time frame at extremely low cost. Thank you, Lon. Vatland Honda, excellent work!
Very nice pleasant people I would recommend anyone to Honda looking forward to buying my other car from you guys thank you so much
First of all let me start by saying the service was good however after the oil change in the tire rotation I could hear my tires when I drive now when I didn't hear it before. I was the last customer so I couldn't take it back right away and I had to go to work now I have to find another time to take it back in cuz I don't know why I'm here and the noise from the tires. I know that they didn't calibrate the tires because my calibration light was on about 3 minutes into the drive but I did that myself.
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