Everyone was very pleasant
Very well spoken and helpful. Made sure I was comfortable and taken care of and explained everything that was going on thoroughly. 10/10 experience and I plan to request him for the next time my car needs service.
When I called to make my appt I was told by a woman she’d look into my maintenance plan and call me back and let me know if I had anymore oil changes, etc. I gave her the info on car mileage, etc. she called me back and told me I had 1 more oil change and two tire rotations left. When I went in today to have oil change I was charged for the oil change. And told I didn’t have any oil changes on my plan yet. If she doesn’t know what she is talking about. She probably shouldn’t be giving information out.
Great custermer service from Micheal!
Toby White was excellent as my service advisor today. The actual technician service rendered was equally great. I can always easily rate the Vatland service department as 5 star.
I was very pleased with the service
John was highly professional
Jarod is a first class service rep
Jarrod did a great job; very helpful!!
Always a pleasure at Vatland Honda
John did a great job today.Ii was happy with the service dept. Good Job
Kevin was very thorough with explaning what needed to be checked and also what will be needed at the next visit. He is also very pleasant to talk with.
John was polite and helpful throughout the whole experience. He made sure I understood that my car would need service again soon and fully explained why.
Always treats me very professionally with a smile on his face!
Service was fine.
Person who talked to me initially didn't introduce himself and didn't point out that I might have been more comfortable in the lounge. In fact, he pretty much ignored me.
Appointment was for 1:30pm, was told it should be ready by 2:30 and it was more like 3:30 almost 2 hours instead of 1 hour, also I have an orange indicator light on that I have no idea why it’s on and now I will have come in next Saturday for them to turn it off, other than that, my car feels like a new care.
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