Becca was wonderful. She is a great service advisor.
Bret Rochester was fantastic! He explained everything that came with my service. He never once talked down to me and he even came to me when my vehicle was done instead of just standing near the desk and calling my name. I never once felt rushed to gather my things. He also explained the details of the service report and what we should consider having done of for the next service.
Kennedy was very professional n nice..
We were in and out of there in about 45 minutes. We were very satisfied with the service.
Very happy with service department they steped up there game from a year ago in my opinion
As always, takes good care of my care and with a smile?? what could be better!!!!
Thank you for caring quality service
Kennedy is a great service advisor.
I was very pleased with the service provided on my Highlander. Andrea was helpful and knowledgeable. I also appreciate her help with reconnecting the cover for the rain sensor.
Sincerely,
Daniel K
Andrea was super nice and got me in and out very quickly!
Friendly, efficient and thorough work today.
Thanks
Anne
Joesph was professional & courtesy providing eta & cost estimate. We spoke briefly about all five tire pressure sensors having been replaced in Nov. 2023 & then more work done in Apr. 2024, some kind of “adjustment “. After I got home I pondered over several questions, 1) why did the spare tire have a different code from the four tires & why did the sensor only just now Oct. 2024 make the alert light come on? Is there something else causing this issue? Time will tell. I’ve had my vehicle serviced @ your facility since 2011 & have been happy with all my service. Great, friendly, helpful staff has been my experience & today was the same.
Other than the wait time...90+ minutes, everything else was good...very courteous & professional; felt like they were listening & treated me like a person...not just a number!
Please don't ask to appraise our vehicles, we will let everyone know when we want it done and want to purchase again. We feel like it is an intrusion into or business
Very friendly and professional
Keep up the great work ????
Thanks for taking care of the rattling noise much more quiet so I can finally listen and hear my music
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