The customers service folks were very friendly.
I like that your on time and have me back on the road.
That makes everything better.
Elisabeth Bridges was friendly, competent and helpful. I hope I get her the next time I go in for car service!
Jimmy was extremely helpful throughout the entire process. I wouldn’t have been so happy about the experience if he didn’t continue to be the main point of contact.
I only didn't say yes because I was asked if I'd like my car washed, & it wasn't. Not a big deal, but, I was a little bummed when I was driving home and realized it hadn't been washed. Again, that's my only complaint. Staff is great!
Thank you so much for working quickly to get everything done so we wouldn’t get stuck in traffic going back north!
Nik is the epitome of what customer service is all about. He is very knowledgeable about the operation of Toyota vehicles. He also has extraordinary people skills. He is a great asset to Toyota of Puyallup.
Mr Galletti greeted me with a smile and immediately got to work on typing up my truck's problem. He was polite, professional, efficient, and his physical appearance was clean and well dressed. At the conclusion of my visit, he provided me with a description of the findings and gave me instructions on how to proceed, he also advised me of potential extended warranty coverage that may apply. I was quite anxious and appreciated his calm and pleasant demeanor.
didn't get everything done like i hoped but the service was fast for the second time i have been there. thank you!
Nic did great and I appreciate him keeping me connected with what was going on.
Very professional and well experience i felt like. Thank you!
Becca was fantastic! Great communication and prompt service!
Only thing is my truck has 50,000 not 30,000 on it please correct your records so I can stop by Monday and get a corrected window sticker
Thank you
Clint Joseph
Service completed before promised.
Great customer service very nice Job on my service highly recommended ???? ????
When we got home the back hatch would not open. But. I called and a lady said if any windows were open it would not work. That 2as not the case. Then she said maybe the button in glove box needed resetting. This is what happened. It was a good thing I could get glove box open. No big thing it worked out. But when filter was replaced. Button should have been rechecked. Other wise it went fast and ok.
Nic took good care of me. Ensured I received the necessary communication about my vehicle.
Quick and easy communication, no complaints. Told
me what the issue was, how it was going to be handled, estimated time, and it was all consistent. Keep it up.
I was given an estimate of $7,000 to replace an issue. As it turned out, it is not a problem but no one at Toyota told me that. 2nd opinion saved me $7,000
Chance was great. Keep hiring exceptional teammates like Chance
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