He was very friendly and service was speedy.
Great staff! Very friendly and GREAT service! Thank yall so much!!!
Robert was absolutely professional and awesome !!
Sensor is defective during extreme cold and you took way too long to return my vehicle.
All is good. Will be back in another 5000 miles!
During check in, I asked him to check the rattling noise under the car. He said he would but did not update me at checkout. I also ask him to quote some costs for new tires. After the oil change I ask about the tires price. He pointed at the paperwork on counter & stated that he was very busy. He then said that I could look online for prices. The worst customer service experience at this location thus far.
Everything and everyone there has been amazing and most accommodating. Thank you for everything you guys have done for me!
Very pleased with the service team! Will continue to bring my Nissan to you
Great service as always. Much thanks
Johns was a very big help, he answered all the questions I had and made sure I didn’t have any questions and that I understood the answers before letting me leave.
I brought my vehicle in several weeks ago to get oil change and told them brakes sounded real bad. They changed oil and I was told brakes were fine and that there was some rust. A few weeks went by and horrible noise continued and I took it back and said something must be wrong. They did find that the brake pads and rotors needed to be changed. For this reason I question the service the first time around as seems they didn’t do a good job on it.
Absolutely delighted. Robert listened to my concerns and resolved my problem. He was professional, gave me insight about my truck, and completed the repair in the time frame that he told me to expect. He is an asset to your team.
The cost of diagnostics, The cost of repair are absolutely atrocious. Not to mention the fact that you guys are passing a 3% fee onto consumers for every transaction is sickening. Most places I'm familiar with are trying to impose this 3% fee especially when credit cards are used and let me tell you from working for a credit card company this is absolutely not acceptable and technically not allowed. As a business you should be ashamed of yourself for trying to pass the cost of accepting credit cards or otherwise on to the consumer in order to mitigate costs on your end.
Very professional and courteous.
Your customer satisfaction focus is much appreciated and will keep me coming back to your service department.
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