Reiselman Nissan

Great, friendly service as always!

It’s not really the problem with your dealership. It was the problem that led from buying the car from Fenton Nissan. It has been a nightmare ever since I bought it 18. I mean it started from buying it in Lee Summit and being able to take it to your dealership which everybody has been great but two weeks after I bought the car I was told it needed tires and it just went from there you can look at the service records 90% of them were taken care of there. The others were taken care of at fire **** and what has happened to the underneath of my car now people said that they’ve never seen it before, I can show you all the paperwork for the stretch break in the springs break and turn up the rear end about $6000 worth of work. I’ve lost a lot of confidence in Nissan, not really your dealership your dealership has been great and the young lady that always takes care of me is fantastic , I just feel frustrated with Nissan, because of everything that’s gone wrong with this car. This is the fourth Nissan I’ve owned and I’ve had more problems with this car than any of the others. Thank you I do feel better about it if you would like to talk to me more about the , maybe imperfections in some type of under coding or something that would’ve kept all this from rusting out I’ll be happy to show you all the records but I do thank you for your time Mark B

She took care of my issue and ensured that I had a loaner for the duration of the repair

Great service, and Bobby was very helpful in answering additional questions I had.

Didn’t address recall issue to my satisfaction, charged me $177.00 for an inspection that didn’t find the entire problem, provided a service estimate that was almost 70% higher than my normal mechanic. Had to play phone tag all day to get info from service department. Nola was nice though

Currently have an ongoing issue with driver side window not functioning intermittently. This first occured 2 days after purchasing the vehicle new from your dealership. First time brought in while it was happening the tech greased the track, has occurred 2 times since. Last visit was told there was nothing they could do without repeating the issue when I asked if they could replace the door window switch. I offered to pay for new switch out of pocket, I cannot be worried that mybwindow will not function on a brand new vehicle the entire time I own it.

Everyone we spoke to was very professional. They did a great job.

Amanda was terrific and very knowledgeable. She kept me apprised of the repair and really did a good job.

Bobby was polite and helpful in checking me in and answering my questions.

Great service

Amy was great

Excellent service!

Great service!!!

To charge someone for cleaning a seat track with such low miles was unnecessary. Also no one contacted me to inform me of the charge and that my vehicle was ready for pick up.

Bobby always takes good care of me. So glad that the dealership was sharp enough to rehire Amy. Bobby & Amy are a dynamic team.

Thanks for transmission flush reminder

I purchased an extended warranty and have received nothing but reluctance to work in my vehicle without losing my temper. I won’t be returning to Reiselman Nissan for further service on my vehicle. I’d rather drive out of my way than deal with any of the lobotomites at the Reiselman service center. I’ve clearly purchased an endless opportunity to deal with Neanderthals rather than anything of any actual value. I should have saved the money I spent on the warranty and used it for the repairs at other sources instead. Being given an attitude lecture by an employee is absolutely uncalled for when the imbecile leads his debriefing by saying the diagnostic is $170+ dollars. Absolutely mental if that is expected to be met with anything but a lost temper.

Very nice lady.

You are all awesome!!!

Thanks for the great service.