Great service. The whole process was seamless. Ami was very helpful.
Thank you for the prompt service
Very professional service
Very satisfied with the service and Jamie Beerup and the manager very pleased
Very professional staff made the best of bad circumstances
One the friendliest dealerships we had shopped in prior to our purchase. Of the five dealerships located together, only two had salespeople who came outside in freezing cold to respond to our presence and of those you were only one that found a car my wife liked
Ami was wonderful and a joy to work with! She was patient and took time to understsnd what is going on with the vehicle. It is nit acceptable for a new car to be making a rubbing noise coming from the gear shifter area between 1 and 2nd gear. The mechanic stated this is normal! And once the car is broke in more the noise will go away. They could not duplicate the other issue and Ami had me try to duplicate it with her in the car. I appreciated that. I have no issues with her. My issue is my friends laughing about my new Nissan making a squaking noise when shifting gears. And that is normal????
Ami was great! Kept me informed, was pleasant and positive.
Always agreat experience with the service department.
Ami is great to work with kind and very knowledgeable of what is going on there in the pure customer service of her is great .Just wish I could go other places and get his great service as I do here our car gets serviced prompt and they do a great job thank you all at the dealership we appreciate going there and getting to see all you folks at service our car thanks have a great day .
Took new pathfinder in after being stranded in Lincoln, NE and was able to make back to my house. Called Reiselman Nissan for an appt. They were very responsive to making an appt. After looking at the vehicle they told me it was the fuel pump on your new car and would have to order one and it would take two days. They told me they would call when pump arrived. I ask if it was ok to drive and was told yes by the service manager. I left the dealership and only got about a 1/4 mile when the vehicle stalled again. I walked to the dealership to let them know of the problem and at that time gave me a vehicle to drive and would call when my car was fixed, which they did. Luckily I was not back in the interstate when it stalled. My car was also clean when I left it and very dirty in the outside when I got it back. You would think that a new vehicle with 2600 miles that needed a new fuel pump they would have went above and beyond! I didn’t hear them say sorry for your trouble or apologize for any inconvenience. I have worked in the medical field in Customer Service all my life and would expect different Customer Service coming from Nissan.
Always friendly, professional service.
For all the work they did look on my records. Also for the information for tires that I am going to purchase at the dealer, very great promotion. with all the information and what they did today and I’m very well pleased thank you and God bless you all continue to do a great job. Also Alyssa was very nice and kind pleasant to talk to as well and getting the answers to my questions.
Bobby was very nice and helpful.
Timely, professional and personable
I first had an appointment on Friday but wasn’t able to breathe in because I was not told it needed to be a half tank or less so then I rescheduled for Monday otherwise it was OK
Great service that was fast and courteous.
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