She was very pleasant to work with, sorry I didn’t get to meet her!
Great service and great job
I appreciate the attention to my front brake problem and the tech driving it to experience the problem.
Your service manager said there was nothing he could do.
I asked her yo keep me posted on what was happening and she did that. I have an important Dr. appointment tomorrow and don't have to search for a ride there. It means the world to me.
The checkin document clearly said it would be 69.95 and then claimed it was 89.95. I have been a loyal service customer since 2005. Not cool to do a bait and switch....and then play dumb and say that was the code not the dollar amount. Very disappointed.
Mahogany was great, right down to business! Only issue I noticed was the windshield got some sort of filmy residue on it that wasn’t there before. Wiper fluid wasn’t able to clean it off so I had to stop at a store and get some window cleaner.
Cris was kind and courtesy very good servi ice advisor
Always grateful for Matt’s recommendations and Will’s work!
My experience was excellent. I could not have asked for a better service advisor than Chris.
Teresa was very professional and explained everything in detail on what was needed for my Tundra.
Took them way to long to do just a simple oil chabge... Took them 2 hours each time just for regular oil change
Extremely satisfied with service and time it took.
I will be back again!
Too many hidden charges apart from the quote I received over the phone. When asked for a quote, PLEASE give the total amount so a customer can be prepared.
My vehicle took 2 1/2 months to get fixed. within that 2 1/2 months. I had to call myself for updates. I talked to the service department a total of about 5-6 times. With probably 20 of my calls and voicemail’s Un answerd I don’t thing the service department answered one of my phone calls come to think about. I understand that my repair was extensive. And not typical for your department. The only time they ever called me back or returned my call was when I talked to the lady at the front desk. The repair is done. I hope it holds up. I just feel the communication from the service department was horrible. Everything was satisfactory due to the circumstances.
Teresa does a great job. Professional, courteous and helpful! I appreciate her.
Teresa Wilson did a great job. Service was excellent and right on time.
Quick efficient attentive. Thank you!
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