Very bad experience. No communication initiated from the dealership with updates. I reached out Tuesday and was told I would receive a call back. Never received that call. Spoke with Cody Wednesday and he communicated that my vehicle would be ready that evening. Received a text that evening stating paperwork was finalizing. Never heard back Wednesday evening or all of Thursday. I reached out Friday morning and was on hold for 11 minutes but Cody wasn't present but was told message would be delivered to call me back. No call back so my wife and I drove to the dealership and truck was ready. Experience was not what I was expecting from a any form of customer service especially a Rover dealership
He was very friendly and efficient. Also was able to answer all my questions
Cody was very helpful and friendly and made my experience a good one!
My service appointment went very well, my service advisor Cody was very knowledgeable
My experience with this company has been wonderful…because th the service and the service personnel, especially Cody. Thanks
Your team was superior in service and customer support.
Great Professional Team of Employees!!
Unbelievable service…professional, quick and beyond measure.
Noah has been great to work with
Great service, very professional and goes out of his way to assist. One of the reasons I drive a Range Rover is because of the service that I get an Allen is exactly what I need.
Josh was incredibly helpful. Give that man a raise and promotion if he’s up for one. Start to finish, very accommodating
I loved the idea of the special event, but I don’t think it was fully embraced by the staff. I might have been the only one that took advantage of the free inspection - but I felt like I was being an annoying nuisance. As it is, I got my car back after the event was supposed to end. I can’t imagine what would have happened if more customers chose to have their cars inspected???
Service provided in a timely and courteous manner.
I’m grateful for your honesty.
Inaccurate and unprofessional
Cody goes beyond and is always positive.
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