Acura of Auburn Auto Repair Service

My wait time for my inspection sticker was shorter than I expected . Thank you for the quick service .

This is the second time I visited Acura of Auburn. The first was for parts and yesterday was for service. I was greeted promptly, the car was serviced quickly and as requested. Jeffrey was very polite, accommodating and helpful with all my inquiries. The Quiet room was very clean and the free internet was helpful in performing my work. Great service and accommodations all around.

Jeff is very friendly, professional and knowledgeable.

Great people !

Always superior customer service!

I continue to get the excellent customer service I have for years. I also will fill out the survey when I receive it.

Jeff does a great job.

yes. she is excellent employee.

Thank you

Always great service very professional and friendly staff

I was very appreciative of the loaner car that was provided to me. It’s been an extremely hectic time, and this service made all the difference in allowing me to have my car serviced. I’ve been going to Acura of Auburn for 30 years…always been extremely satisfied in all aspects of the service.

Thanks for fitting me in today and replacing my punctured tire!

Thank Jeff for the great service .

Exceptional service, as always!

Jeffrey is helpful and professional. Appointment times are always honored and feedback is clear.

This has nothing to do with Jeff but I’m very disappointed that I had to replace my battery for the second time and was charged $200 for it. I was told that perhaps the batteries have been bad lately and have been sitting around before getting shipped so maybe that’s why they aren’t lasting. Well that’s not my fault. I understand replacing the first one but you gave me a bad battery the second time and now it’s past warranty of the car and I have to pay for it? That makes no sense. I’m in sales in a different industry but when my customers get faulty products, we charge the manufacturers, not the customer. My wife and I bought two cars there in the last year and have given you all of our service opportunities but this doesn’t stand well with me and I believe I shouldn’t have to pay for this battery. I look forward to a response Thanks Brian

Great service as always

Great service

Pleasant experience.

Very good service department and people that work there