Thanks ???? ????????????. A- You forgot to Wash my Car ????
Reyna is the most profesional person
She’s caring
Honest helpful she’s the best service representative.
First time at dealership, brought my Accura for service. Service tech Reyna Garay was excellent, very pleased with the service. Thank you.
EXCELLENT CUSTOMER SERVICE FROM ENTIRE STAFF- ALL INTERACTIONS
A 10 for sure Bonny was exceptional Love working with a woman I used when I had a Honda and before that with my Toyota She’s perfect for the job Excellent experience today thank you for the experience today with my Acura
Car runs great, thank you.
Bonnie was great! Attentive and explained everything with it being my first time at this location.
Bonnie provided me with excellent service and was very responsive to the problem.
Ms. Garay delivered the most wonderful customer service from the minute I made the reservation for service over the phone until I met her in person. Also she arranged a ride for me to take me home. Thank u thank u
She was really detailed with everything very happy with her service
I made an appointment for an oil change and tire rotation. I showed up about a half hour early and was told it would be ready in about 2 hours. Checking in was easy, and the girl who helped me told me they could refer me to a body shop due to some damage.
I waited for roughly 3.5 hours. I finally went to ask about my car. My service provider, Luis, was on the phone. The person helping me told me my car was ready. It was waiting in the lot. I have no idea how long it had been there, but I wasn’t notified. No referral and no real contact with whoever was supposed to be working with me. I have no idea how long I would have waited had I not asked
This was a free service, but I’d rather pay to receive better service. The sales team was amazing, but I was very disappointed in the service department.
everything was great the staffs were helpful and friendly. 10/10
Reyna was amazing. She was very understanding of my situation of needing my vehicle back this morning in time for a doctors appointment. She made me felt heard and she insured my car was ready for me in time for my daughter’s appointment.
She is amazing.
Reyna made our process easier and faster than expected. Great job!
Jason was so polite, professional & caring. I felt he brought Honda up to the service level it deserves. So many of us rely on our Hondas, so I am pleased to see that caliber of professionalism here in S.B./Goleta!
Jason made the experience easy, I was able to do it all while I was at work.
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