I am sure the oil change was done properly but I was upset that I had an 800 appointment and it took 2 hrs and 20 minutes for a 15 minute oil change…. Saw my car go up on the rack right away but no one touched it until a quarter till 10.
Mark Molloy has been my service 0rovider for many years and has always helped me with any of the issues I've experienced with my Volvo. He has and continues to go above and beyond to be an excellent part of the service team at International Volvo. I only go when he is available.
Mark personally was a great representative. He does his job well. However, I came in last week because my engine light was on and would not go off. I had my sensors replaced last year and the diagnostic stated that it was my rear sensor. I have had both sensors replaced with oem parts put on somewhere else and my engine light is still on stating too lean and drinking gas like water. I need help. I scheduled another appointment to have this issue resolved.
Mark on service and the sales team were simply outstanding!
I am in the market for a new vehicle, however it has taken your dealership over a year to determine how to fix my 07 Volvo with under 100k miles. These cars are known for their reliability and longevity, however, it was very stressful and expensive trying to get this car fixed. Vehicles need repair no matter who you buy from. I do not want to buy a vehicle that the dealership can’t repair. Not only are they repairs costly, but I noticed that they were not successfully done. I am hoping that my vehicle has finally been repaired.
I was also notified that I will be needing a timing belt soon.
Very polite and efficient!
Thanks for your continued help Mark M.
So happy with the service - issue was fixed so fast!
Thank you for the excellent service.
My service provider was excellent. He kept me updated on the progress of the servicing of my vehicle.
Car was serviced timely.
You guys are an excellent team. Thank you so much.
Thank you so much for such great customer service!
Check in was fast. Service was completed quickly.
Unbelievably great service and courteousness as always. Mr. Molloy is the standard of customer service. This is why I love coming here.
Great visit today. Thanks.
I am always to see the women mechanics working for the dealership. Let’s celebrate them for Womens History Month????
Mark provide great service.
He's awesome. Great CS! Thanks.
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