Patrick was helpful and attentive. I appreciate him and Sam who helped resetting my window after the new battery was installed. Thanks for your wonderful employees.
I waited 2+ hours from start to finish. If had known it would take that long I would have planned on having car dropped off.
Tracy was so nice. It was unbelievable. I wish I could request her all the time.
She worked very hard to get the factory
To grant goodwill as I was 16 days past the end
Of the warranty for the affected parts
I was successfully granted the goodwill by
The factory
My agent was excellent she remind me of Katie Doug’s who I’ve been working with for over 4 years & now she is gone so I have a new Jatie & she is excellent as well.
Your team of employees are friendly. I have been satisfied each time I have brought my vehicle in
Everything went smooth! Thanks!
Everything went smooth and in the expected time frame
I drove 70 miles to have my car serviced with you because of the great service and trust I have in you all.
I have exclusively used your service department for our Subaru’s. Sam is the best. He is honest and kind.
The cashier was excellent and provided superior service.
Billy Hassan and your mechanics had my car for over a month and did not check the lights, like any jiffy lube would, after paying $6000 for repairs and waiting over a month for the work. I had to wait at least 30 minutes more upon arrival for a new headlight that was discovered. Then I had to wait longer because my car was trapped behind another they were doing a last minute windshield wiper fix on, that I'm sure also should have been caught long before as well. The mechanics and other salesman ignored Billy Hassans request that I be allowed to exit the garage, and another salesman went out of his way to direct insults towards me because I made it clear I was impatient over waiting, and that salesman attempted to start a verbal altercation.
I am filing a better business bueureu complaint over my interactions with international motors, and my assistant is preparing this accurate response to be used over various consumer websites to ensure others are aware of the basic umprofessionalism that occurred by the mechanics and sales staff at international suburb. I will have to take my maintained business elsewhere and will not purchase a new Subaru I am planning to from international, and will encourage others on my professional network as a Xlinical Psychologist not to do business with International Suburu due to my highly negative experiences with the dealership.
Express oil change means moves along quickly. So therefore, don’t think i should have to wait a hour & 20 mins. Told I would get a car wash & no car wash done.
Thank you Samuel Schwager, you're the best!
Your service was great! Billy was focused attentive and very professional. I would recommend your service to anyone. Thank you
Tracy is a great service rep
Evey was great, super helpful!
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