Gerald was courteous and very professional. He explained the repairs thoroughly and made me feel welcomed at your dealership. I give him two thumbs up.
Dariusz was very helpful. Everything went great. Give him a raise
The service I receive today was ellecent. Enjoyed my experience with my servic
e advisor.
Everyone on the team was exceptional.
Outside of the cashier who was sleeping at her desk. One of the sales reps had to wake her up for me to pay. Probably not the best look for an Audi dealership.
Friendly and courteous!!!
Dariusz, was very professional, and very easy to work with. He is an asset to your dealership. Thank you for your help.!!
Gerald is always the best in Handeling my serviced needs
It is almost impossible to get ahold from anyone for service, we took our car for an oil change and a leak was “fixed” amongst other things and parts were order, I have been calling to check on the rest of the parts with no answer. Also, my car is still leaking after it was fixed. I have called and left messages to be able to take my car back and again, it’s almost impossible to get in contact with someone. Not sure what to do next reason why I am submitting my comments.
I am very satisfied with my visit to Audi service. Dariusz was fantastic from start to finish. Super nice guy
Thank you for your service
Thank you for the prompt service
I am humbled and very appreciative for the great customer service that I always receive from Mr. Dariusz.
Yes! Gerald is excellent with his service to customers. He goes above and beyond in educating the customers as well as ensuring them that they are in good hands. I have recently moved into the city, but I still come out to Orland as Gerald and the Audi dealership is one that I feel that I can trust and know that I will be serviced well. thank you!
Thank you very much for your hard work and working with me! I greatly appreciate your teamwork!
A great service experience today.
Dariusz was awesome to work with and I'll be asking for him as my SA moving forward. He's knowledgeable, quick to reply and honorable.
Very professional, informative, & knowledgeable about what needed to be done ref: my vehicle. I asked a few direct questions & received open, honest answers. Vehicle was serviced in the appropriate time discussed. In fact ahead of schedule.
I was charged $228 for an oil change. I heard another customer on the phone saying her oil change was $95 and she had a similar Audi as mine. I questioned Gerald about the price of my oil change and he was able to look up my previous oil change but it also included other charges. Once it was time to pay I let him know I heard another customer say that their oil change was $95 he said I was mistaken and that the oil alone cost $80. I paid for the oil change but also let him know this would be the last time I was coming here and that I do make sure I answer reviews.
Mr. Wilson was professional and knowledgeable. His dedication was impressive.
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