Ben is a very personable individual and it was a pleasure working with him.
Gerald has always taken excellent of us and our A4.
Gerald has been extremely helpful.
Ben was great. Process to check in and obtain loaner was not the best. Customers should be informed ahead of time that policy declaration page is required for a loaner. Put this in writing if it is a true legitimate practice.
Thank u also the sales man was nice and very helpful
Ben was great at communicating updates and doing the additional research to make sure that my service was processed under the proper plan. Thanks for making my service trip smooth and productive!
I dropped my car off Tuesday and didn’t know what was going on with it until it was done Wednesday afternoon
The long standing business relationship I have with Gerald enhanced his understanding of my expectations as a customer as well as as his awareness of the condition of my car. Gerald is a knowledgeable and consumate professional.
Very professional and knowledgeable. He answered all of my questions and took the whole warranty process out of my hands. Thank you.
Gerald was the best, as always. He is the reason I come back!!
Gerald is professional and knowledgeable. He is pleasant to work with and followed up in a timely manner.
Yes, I was completely satisfied with the service I received today at Audi Orland Park!
I have a friendly experience thank y’all so much
Great Customer Service as Always
Told me that it would take an hour and a half for oil change. I needed to get to work so arrived in an hour and half and was told car still need to be washed I could not get this done because I had to be at work. Then they gave me my car with plastic on front seat and paper on floor which I had to remove myself in the garage. Told me he would send me the report that was done and still have not received. Your service department wants me to respect there time the need to also respect the customers time. An oil change and car wash should not take an hour and a half
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