Kobe is always a pleasure to work with.
I was trying to pay my invoice today as my car was being towed back to my my house. The online payment system would not allow me to pay because somebody had inputted the wrong phone number and email address. I attempted to contact the dealership and was disconnected three times and transferred in excess of four times to various people who cannot help me out. Finally, the situation was resolved in the invoice I received Via bill pay was not the same amount as the invoice. I was emailed earlier in the day. The difference was in excess of $600. I had to contact the service rep again to get this straightened out. Apologize for any typos, but I am too disgusted to even discuss this further and check my grammar. I would not recommend the dealership.
Kobe helped to make my time at Land Rover a very positive experience. He walked me through each step of the process while creating a quiet space within the facility to conduct my numerous conference calls. I'm appreciative of his professionalism and courtesy, an excellent representative for your organization.
Thanks so much, Kobe!
Kobe is prompt and great attention to detail!
I love Kobe’s customer service. Need more like him.
Kobe provided excellent customer service
Kobe was very informative with great customer service. He was excellent communicator and helpful.Thank you Kobe you weee great!!!
Kobe's incredible patience is a sought after strength within client facing roles. Thank you.
Steven did a great job constantly communicating with me on the progress of the repairs.
There were a few issues that have popped up before and after past service appointments (different dealerships) and to date, it appears they have been fully resolved. It’s such a relief! Thank you!!
Mr Salgado was phenomenal. The entire service team. As well as the young people and the wonderful ladies at the cashier desk. Will recommend and be back for all my Jaguar needs
E King II
He was very nice and professional. Answered all of my questions and went above and beyond to make sure I was satisfied.
Kobe does a wonderful job of communicating while your vehicle is in for service. Kobe reviews your vehicle’s condition and what to watch for future maintenance needs. Great job!
Polite, friendly, respectful. Good hire.
The young by man who assisted me was very professional and courteous. The young girl was not a good representative of the dealership. Not professional. She would fit in at McDonalds.
Very polite, very professional
Always deal with Kobe great service
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