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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1481 reviews 62%
4 star 447 reviews 19%
3 star 72 reviews 3%
2 star 189 reviews 8%
1 star 219 reviews 9%
Review Us
Robert B.
4 out of 5
2/2/2023
Great Service Great Staff got me in and out
Philip A.
2 out of 5
1/31/2023
Service rep was very helpful. However when I got car back and drove it the 1 problem was not solved
Mykea J.
5 out of 5
1/30/2023
Michael was very professional and kind. I appreciated his assistance during my appointment.
Kelly J.
5 out of 5
1/30/2023
Very friendly and accommodating
Stephen T.
5 out of 5
1/29/2023
Great work as always.
Evan R.
5 out of 5
1/28/2023
Very personable. All around good job
Sandy N.
4 out of 5
1/26/2023
She is great!
Amanda M.
5 out of 5
1/26/2023
Great Service department!
Jurl V.
2 out of 5
1/26/2023
Had the worst experience with this dealership never to return for starters, very unprofessional and rude towards me as a customer. Mitchell Jones shows he doesn't care about your time vested in this dealership while me as a customer patronized it. Will seek other KIA dealership in the area. Will reach out to KIA Corporation to hopefully gain some understanding and satisfaction on how a customer should be respected and taken care of at participating dealerships within this region.
Meagan D.
5 out of 5
1/26/2023
Everything was done in a timely and professional fashion. Thank you
Ava C.
5 out of 5
1/26/2023
Michael and your service department did a outstanding job. Prompt,professional and courteous
Belinda D.
2 out of 5
1/25/2023
I was satisfied with the service provided, but there was one issue I had. Bruno provided good service, but he need to work on returning the customer phone calls. Whenever I left a message for him, I never received a return call. I know he is busy, but he probably needs to set aside a time of day to listen to his voicemail and return his customers calls.
Pamela H.
5 out of 5
1/25/2023
All good
Mark B.
5 out of 5
1/25/2023
Michael was very thorough. He explained everything that they were going to do to my vehicle He quoted the price and all that was included. Very nice and professional ????
Leonardo T.
5 out of 5
1/24/2023
Will do
Bryan F.
4 out of 5
1/24/2023
Everything was fine. Michael was great.
Suvannah W.
5 out of 5
1/23/2023
Jahia was great with explaining what’s going to be done, time frame and kept me updated. Appreciate her help!
Michelle C.
4 out of 5
1/22/2023
I truly appreciate Bruno and Rebecca letting have a loaner until my car was repaired. Bruno was on top of dealing with the insurance company and keeping me updated in what was going on. When I did get back my vehicle there was some shattered glass in the back door still and can not open my truck for some reason. I did call and leave Bruno a message.
Onie B.
2 out of 5
1/21/2023
I was going to be charged 87 dollars to put on my replacement under shield, which made no sense because they took off the old one and put it back on during the oil change. The guys even asked if i wanted the techs to put the old one back on because it is damaged. I can understand if im asking them to replace it and they arent already under the car and removing the very part i wanted replaced.
Britney G.
5 out of 5
1/21/2023
Service department is doing really well with customer service

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