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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1481 reviews 62%
4 star 447 reviews 19%
3 star 72 reviews 3%
2 star 189 reviews 8%
1 star 219 reviews 9%
Review Us
Mina M.
5 out of 5
8/12/2022
Rebecca, was kind, courteous and did an awesome job of helping us get our first oil change.
Elizabeth R.
4 out of 5
8/12/2022
Andrew is an excellent representative of your company.
Kimberly J.
5 out of 5
8/11/2022
Andrew was efficient, communicated throughout the process and answered all questions!
Pearlie H.
5 out of 5
8/11/2022
Great on-time service. I was kept abreast of everything that was happening with my vehicle. Job well done
Kevin M.
4 out of 5
8/10/2022
I have no comment thank you
Eugene G.
5 out of 5
8/10/2022
Awesome Job!
Ken K.
4 out of 5
8/9/2022
The car was back quicker than they estimated. Since I waited I was totally happy.
Patrica J.
4 out of 5
8/7/2022
Quality customer service, However,I still had a problem. My car is stopping. Kia just replaced the motor, but you want me to pay $165.00 to trouble shut,and my care is still under warranty.outside of that, ????great job.
Alice L.
5 out of 5
8/5/2022
Nice
Todd M.
2 out of 5
8/5/2022
From a prior service visit I vowed to never go there again. I should have known better. After I left I called Bruno and left a voice message with a question. He never called back. Thanks for the $82.50 Diet Pepsi and nothing else. Didn't even wash the car, but happy to take my money for not fixing my problem.
Andrew T.
4 out of 5
8/5/2022
Bruno was very excellent! Fantastic work! Got piece of mind on my new brakes!
Raquel L.
5 out of 5
8/4/2022
Yes Rebecca was very helpful, very nice and called me when my vehicle was ready. She has great customer service.
Kristiane M.
4 out of 5
8/4/2022
Customer service is very good. Andrew was very accommodating and very much concern on customers'needs. He pays crucial attention to the vehicle and informs customers necessary stuffs that needs to be done immediately. Further, he is very empathetic that he is able to provide satisfactory service especially with regards to customers' safety relating to their vehicle usage and other particular details that requires immediate attention. Praise to the mechanics, too, who had done the job professionally and very well.
Gail K.
4 out of 5
8/3/2022
Always receive excellent service at International KIA
Barb J.
5 out of 5
8/3/2022
Rebecca she’s a keeper Great Customer Service Thank you
Nikia T.
1 out of 5
8/2/2022
My car is making a loud noise when I hit the gas like it's a hose loose
Aaron C.
1 out of 5
8/2/2022
I had a appointment for 7 am on august 1 st. I originally had to bring the stinger and have photos taken of all the door trim pitting from the a to the c pillar. After a month waiting for a approval from Kia corporate I was told make a appointment you parts are in! I took today off of work and woke up at 545 and got there for my 7 am appointment. When I arrived I was told about an hour. 2 hours later I’m told only one part was in. I would not be pissed if I arrived and was told parts aren’t in and not waste 2 hours of my time and taken a vacation day for nothing with no apology. I don’t want my **** kissed but I don’t want my time wasted. I never write stuff like this but I’m pissed but do not want someone getting fired over this! I just want my car fixed that I take great care of! And paid a lot for a Kia.
Debra H.
1 out of 5
7/31/2022
Bruno and staff were great! However, it shouldn’t take 2 hours for an oil change and tire rotation.
Brett C.
4 out of 5
7/31/2022
Andrew checked in with me multiple times about updates and was very nice during the entire experience.
Tiffany G.
5 out of 5
7/30/2022
I'm very satisfied with this experience. Bruno was great I really appreciate what he did.

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