Service Center

Real Reviews From Verified Customers

John J.
5 out of 5
5/21/2024
Excellent service
Patricia Y.
5 out of 5
5/20/2024
Thank you
Nicholas F.
4 out of 5
5/19/2024
Very friendly and kept me in the know for my car while it was there and gave me plenty of updates
Selena M.
5 out of 5
5/19/2024
First time great experience
Amy R.
5 out of 5
5/18/2024
Thank you
Lynnette W.
5 out of 5
5/18/2024
Everyone was kind and courteous.
Priscilla B.
4 out of 5
5/18/2024
She took a concern I had seriously and got my question answered by setting me up with a mechanic who could explain the"why" rather than just telling me everything was alright
Anna B.
5 out of 5
5/18/2024
Kyle was amazing! Really appreciated his efficiency and knowledge. Highly recommend
Pandora L.
5 out of 5
5/18/2024
Melissa Randall was very pleasant to me when I arrived to the Kia service department. She explained to me the recommended services that my car needed.
Phillip G.
5 out of 5
5/18/2024
I’m impressed with your service!! Fast ..courteous..informative!! Thank you!!
Jim J.
1 out of 5
5/18/2024
Took much longer than promised
Mark P.
1 out of 5
5/18/2024
Kyle was sensational. My problem lies with the lack of being fully educated regarding the recall process. I was not informed that the part which was needed was not in your possession and had to be ordered. This required an extra trip on my behalf. I thought when I made the appointment over a week ago that my intentions were clear and that the matter would have been resolved during this first and only visit. This was not the case.
Lori W.
2 out of 5
5/18/2024
Wanted me to leave my car had no loaner now have to make 2 trips next week. Left messages all week for Brian, the service department and the Service manager Louie and have yet to get a call back! I told operator to give me a live person this morning and that is the only reason I was able to get my car in today for the check thanks to Kyle
Jerry T.
5 out of 5
5/17/2024
Kyle was the best advisor I have had at Kia.
Warren M.
5 out of 5
5/17/2024
None
Kelly M.
4 out of 5
5/17/2024
I dropped my car off for an oil change in the morning and Brian Wilson was first to assist me. Once I went to pick my car up Brian stopped me and was very helpful and knowledgeable with what I’ll need to get done next time I bring my car in.
Richard B.
1 out of 5
5/16/2024
Walk in hours for oil change need to be ling
Debra H.
2 out of 5
5/15/2024
The service department is always wonderful. This time, due to a miscommunication I never received a call that my car was ready and you had it overnight.
Wayne M.
5 out of 5
5/15/2024
Very pleased that the oil burning problem was solved with the combustion chamber cleaning. Everyone that I dealt with was knowledgeable, courteous, and friendly. Will gladly go back for regular service.
Jeffrey M.
5 out of 5
5/15/2024
Great service

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