Perfect
Welcoming, friendly, timely, + getting back a sparkling clean F8
Thank you Michael
Diego is extremely professional and responsive. He is a great employee and pleasure to deal with
I will look for the survey.
Excellent over the top service!!
Thank you Diego and Michael for your help!
-Dr Khorramian
Diego is a very good service advisor. He always updated me about how the service of my car was developing.
Very pleasant and fun to talk to. ????
Excellent! Mike needs a raise. Total gentleman!
Service was excellent. Really appreciated the alto pick up and drop off as well. Made a huge difference.
Diego was quick in responding to my text
Great job communicating with me.
Unfortunately, when we picked the 812 up on Saturday late morning, we got about 2 miles down the road and the tire pressure sensor went off showing all four tires were low. While the drop in ambient temperature was certainly the issue, I would have expected that tire pressure would have been checked prior to delivering the vehicle as a courtesy or as part of a vehicle delivery checklist. Just an observation on my part. Kyle K
Great experience. I purchase an extended to your warranty. Thanks to the recommendation of a service department. Great guys.
The lack of communication between the service department and myself is troubling. I only received status updates when I initiated it. I called there once and never received a call back, really? Your guys don't have sixty seconds to call me back and give me an estimate when my car will be completed? I've owned a bunch of cars over the years and I can comfortably say all of the other dealers are doing a better job than FOH. You have to do better than this at this price point.
Excellent service and attention to the client.
Perfect service. Truly everything you could expect and a shining star in a near service less world. It’s not about kissing your ****, simple respect, clear information and a true desire to make sure you get what you need. It’s that easy and they have it head to toe. Even the guy cleaning the parking lot saw me looking at my car and asked if I needed anything. I did and he immediately escorted me to someone that could help. Team work, nobody saying “it’s not my job”. These guys are golden. Great Job Ferrari of Houston!
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