Bethany went above & beyond in her custom service!
I am proud of your staff. Glad you are progress enough to have more women service reps. I have never had a bad experience.
Bethany is very efficient and very customer focused
Very fast extremely professional!
I was taken care of promptly and efficiently.
Great communication from Rosean along with prompt service. Certainly will refer others to him.
Excellent service...but a car wash would have been nice
The staff are always helpful whenever I go for service and oil change. I have complete faith in your servuce . Thanks
Excellent service as always (but a car wash would’ve been nice????)
My car was served and ready, no long waits and the, customer service was Amazing
Purchased my vehicle 11 months ago from Priority Ford in Norfolk and had a wonderful experience but they are just too far for me to go for service (2 hours one way). I’ve been to Priority Nissan in NN twice with no so happy service. Found Williamsburg Nissan and made an appointment. I originally made an appointment online but for some reason it didn’t go through. After calling I was able to get an appointment. I was pleasantly pleased with the friendly staff and service and the cleanliness. I hope to make this my new place of service.
You guys were excellent in your service and your hospitality
This was my first visit for my first maintenance and I was super impressed with the staff and the wonderful service. Thank you very much. I will surely recommend this dealership
Excellent service from everyone.
Bethany is always a pleasure to deal with!
I had my car brought in for service . State inspection, oil change, tire rotation and balance. I was informed that my car would not pass state inspection and needed rear brake shoes and rotors. I explained that brakes had been checked recently send that they had never been serviced before. I was told I would get the measurement of the pad and rotor thickness. I got neither . I received a report showing that one brake pad needed replacing and one was nearing service time. No mention of rotor thickness. No mention of distance from pad to river or even pad thickness. Now I have to check this myself and go to the state police to prove my point. I’ll be in touch
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