Our inspection was done in a timely manner. Thank you
Very friendly staff. Clean environment. Staff were taking good Covid precautions.
Friendly personnel.
Work done on time.
Only feedback I have to offer is the disappointment associated with trying to use the website to schedule the appointment. If the staff reports a known problem with the site it should be discontinued or repaired. I called after a failed attempt and was able to schedule a same day appointment. A little frustrating.
Excellent service wait longer than expected. But very please. Roseanne kept me updated, very appreciated. My Rouge is so much better. Thank you.
Priority Nissan is absolutely amazing!! I took my vehicle in today and it was supposed to be Done tomorrow but I received a call that it was ready, The service there is A-1 I would recommend priority Nissan to anyone
Excellent service as always! Im glad they are taking care of my vehicle!! They are the best!
Greatly appreciated the highly courteous and professional service provided by Rosean Kemp. I look forward to additional service at Priority Nissan when needed.
All went well and she was very helpful with all that was done and where my car was parked
Awesome service Rep. Always provides excellent customer service, provides updates often and is always very professional and extremely knowledgeable. Exceptional service always!
The only choices I had was yes or no to answer the question. My answer would have been maybe. Last oil change, it was recommended to change my power steering fluid. So I paid for it. Today, it was recommended to change my power steering fluid and brake fluid as well. I told the rep that I had the power steering fluid changed last time. She went to verify that the fluid was dirty. She came back and said it was and maybe the pump was going bad. Maybe? I didn't feel comfortable having yall changing out my brake fluid until my next oil change to see if the power steering fluid was dirty again. Definitely a red flag.
I take my VW tiguan for every oil change since new. Some times the technician fail to turn off the oil change message. The services advisor told me that they can't get the message off because they don't have the VW scan tool to turn it off. Well 5 minutes in youtube show me how to turn it off.
This last time I notice that the belly pan plastic cover is missing 2 out of the three seat taping screw. I'm a Automotive technician for over 20 year and I understand how flat rate works so is a share blame between the dealer paid system and the technician trying to put as may hour in the book as possible, especially if the oil change is free. But please small attention to details goes a long way!!
She was very cordial. Professional and reprsent Priority Nissan well.
My wait to get service was not long
We was so polite and such a gentleman. He opened the door for me and all. Awesome guy
Had an oil change, leaking under car, had to come back in to find problem
Priority Nissan of Williamsburg, I’m very pleased with the service I received on my recent visit (10/15-10/16) to your location. The customer service was outstanding in response to a situation (tire puncture) with our vehicle that needed immediate attention. The staff were friendly, understanding, and worked with my schedule as a nursing home administrator during this difficult time. Additionally, they were able to consolidate and address other maintenance needs that were due to be scheduled. Bethany, Jack, and Rosean were professional and spot on with customer service. All communication and pick-up times indicated were accurate and timely. Lastly, my wife and I appreciate the quality of service that Joe provides to our vehicle as a skilled technician. I hope this finds you well and good job to your team, Garrett L. Jones
Social