My whole experience with the service department was great from beginning to end. Scheduling an appointment over the phone was very easy and the girls (Kristal and someone else who’s name I didn’t catch) who helped me book it were very informative. I was helped as soon as I arrived at the dealership and Pedro was awesome! He answered all my questions, was very attentive, had great customer service, and made sure my car was well taken care of. Will definitely be coming back to get my car serviced here.
This staff was very welcoming also knowledgeable and helpful with explaining in detail to help me assess my individual need.
Great job and service thanks for your help.
Definitely recommend luis to all my family and friends! Does a great job and will definitely return to Honda of Los Angeles!!
THANKS TO PEDRO CAZAREZ GREAT SERVICE ????
Hola..
Pedro fue una persona muy amable es ayudarme con mis dudas y respondió claramente mis preguntas!
Thank you so much Pedro.
I get the best service ever!
The service was pleasant. Super friendly and helpful as well. I appreciate the help, cheers.
Kesean was a pleasure to work with and he explained everything to me as well as answered all my questions. He provided prompt updates about my vehicle as well. Great job!
Thank you. You guys did a very good job but took quite
Some time too wait but everything else was great!!
Friendly staff and very clean facility. ????
Excellent customer service and experience
It was a great experience
I visit service… due to my vehicle showing me transmission sensor and blind spot sensor and I don’t have 1 year with the vehicle and vehicle has low miles so In other words in order for me to take the vehicle out of services I need to pay either $170.00 or 704.40 due to wrong sensor that did now show up in the dash borde I feel I got ripped off I got fool because I inspected the car and we agreed with Jackie the car was dry no leaks everything fine then when Mecanice saw the vehicle there has a spilled ……but i guess i have to pay for the service in order for me to get the car back!!!!!! I had no other choice…. I need the car so thanks for the service anyways …. But out of yordi Jackie and Deen or Deem not to sure his name I’m only more grateful with Deen/Deem services thanks 5 stars for all the info he gaved me that i wasn’t aware of ????…… thanks for all the services anyways Honda of Dtla….
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