Edwin was excellent. My visit went very smoothly. I am very satisfied with the service I received.
Daniel gave excelente customer service thanks
Daniel helped me very well and was very respectful. Explained everything well when I tok my car for service. Overall great customer service ????
He was great! Very friendly, easy to talk to & understandable.
Fast service and kept me up to date with the process via text message. Relaxing waiting area to wait while my vehicle was serviced as well.
It was God service I a happy with the service
Honda of Downtown Los Angeles is great.
I’m saying a job well done. I was a walk in and received great customer service. Just hated the wait but that’s expected. I will definitely be back to have my car serviced. Thanks again
Never returned any of our multiple phone calls. Evidently left work well before the end of the work day. We were without our vehicle for two full weeks. It was only when we started to make a big fuss that the vehicle was magically ready. Service Manager was also AWOL before end of business day and didn't return call any phone calls. Tempted to call Better Business Bureau on this place. Yes, I realize a part was back-ordered, but that doesn't excuse no one calling. Also, part came in last week.
Exelent service by Luis E Fernandez
Good joob and comunication from his part. Will wait for the survey.
Thanks to Jackie and her other associates for being informative and helpful during my visit. I'm very pleased on how everything went well and was updated on everything.
Kesean was very helpful and proactive in solving my car problems. There was a bit of miscommunication at the beginning but he took care of things perfectly for me.
Wonderful service all the way around!
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