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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5839 reviews 65%
4 star 1953 reviews 22%
3 star 241 reviews 3%
2 star 453 reviews 5%
1 star 447 reviews 5%
Review Us
Edward B.
5 out of 5
6/11/2025
Each time I come in for scheduled service I am always impressed with Predrag’s professionalism. He truly promotes what great service should represents.
Carolyn K.
5 out of 5
6/11/2025
Yan was especially helpful and explained, in detail, all the bells and whistles in the car.
Annunciata O.
4 out of 5
6/11/2025
May not have time to do it.
Craig S.
4 out of 5
6/11/2025
Yes very satisfied with Natoriea.Called on Monday afternoon after picking up my running boards from Bev Smith parts department.Natoriea scheduled me today for my installation.
Wanda F.
4 out of 5
6/10/2025
Kim is the best.
Basya P.
4 out of 5
6/10/2025
Everything was right on point between the alignment got an oil change and a tire rotation toyo guard...Thank you, John making it quick as possible.
Diana E.
5 out of 5
6/10/2025
Kim has been my service manager since I moved to this area. She is conscientious and customer-forward always. I very much appreciate her attention to detail, Kim consistently ensures my vehicle receives the services I need to keep it in top condition. I very much hope Bev Smith Toyota recognizes what an asset Kim is to the company.
Hilaray K.
5 out of 5
6/10/2025
From start to finish, it was the best experience. I can not believe how seamless and easy everything was thanks to your help. Thank you.
Thomas L.
5 out of 5
6/10/2025
The service was great. I especially like the complementary car wash that you’re doing again. Everything was perfect. Thank you.
Jeff Schumacher.
5 out of 5
6/10/2025
Excellent customer care by Kim.. !
David S.
5 out of 5
6/9/2025
Ok
Kimberly T.
5 out of 5
6/9/2025
Great customer service
Randy S.
4 out of 5
6/9/2025
Kim is what Customer service is all about. She is knowledgeable, personal and professional. I have been dealing with Kim for several years and have never had a problem. She goes the extra distance. Kim deserves all that the dealership has to offer. She truly is a diamond.
Miguel B.
5 out of 5
6/9/2025
None
Betty B.
3 out of 5
6/9/2025
Someone has called me the day before my appointment to ask if I wanted an appraisal and I said yes, but I also said when I was there I wanted to get new windshield wipers and then I forgot when I was there today and I don't believe that was done. John did a great job I don't know who it was that I spoke to on the phone yesterday but now I have to go back out to get wipers blades somewhere
Constance F.
5 out of 5
6/9/2025
Tori was extremely professional. She went above and beyond, and she was amazing with my son! She deserves a raise!
James G.
4 out of 5
6/9/2025
Madison was the absolute best.
Charlene C.
5 out of 5
6/9/2025
well done
John C.
5 out of 5
6/8/2025
Excellent Customer Relation Skills. Very Personable!
Marcia D.
5 out of 5
6/8/2025
Very good attention very knowledgeable.

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