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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5825 reviews 65%
4 star 1948 reviews 22%
3 star 241 reviews 3%
2 star 453 reviews 5%
1 star 447 reviews 5%
Review Us
Evelyn C.
2 out of 5
8/3/2025
When I got home from the dealership I realized that the tires installed on at the dealership wasn’t the Micheline Defender that you charged me for. Please, I would like to know what is the price for the Toyo tires that you installed on instead of the Micheline because I did a research and the Toyo are cheaper in price and quality than the Micheline. Also I’m concerned about the warranty because on the invoice says I have a Micheline tires and those aren’t the ones installed on and then I can have problem getting the warranty with your dealership if I need it. Please, I’ll appreciate your response about this matter. Thanks
Charles S.
5 out of 5
8/3/2025
Kim is always very helpful and her work is much appreciated.
Camille M.
5 out of 5
8/3/2025
Complete and timely service experience
Geoffrey P.
4 out of 5
8/3/2025
Thank you for all the help today, your team is very professional and I will be recommending you to others. Luis is exceptional representative for the dealership and its professionalism, keep up the great work. Sincerely, Geoffrey P
Andrew Brady.
5 out of 5
8/2/2025
Tyler is exceptional! Highly valued!
Marilu J.
5 out of 5
8/2/2025
First time with Toyota !!! Great first service !!!
Bruce M.
4 out of 5
8/2/2025
Heaven is the best!
Deana M.
5 out of 5
8/2/2025
Always impeccable, professional and quality service. The team at Bev Smith are always friendly and helpful. Such an enjoyable experience every visit.
Donna A.
4 out of 5
8/1/2025
She was great...however I found the tires that she quoted me. A price on for half the price at another retailer.
Olivia J.
2 out of 5
8/1/2025
Didn’t take care of something important in my car. Highly disappointed.
Noelia R.
5 out of 5
8/1/2025
Kim helped me so much during my visit. Loved how she went above and beyond. That is why I love Bev Smith!
Cathie S.
5 out of 5
8/1/2025
As always love Kim and the rest of the crew who keep my car running like new.
Dennise G.
4 out of 5
8/1/2025
Tori is awesome! Very polite doesn’t try to sell you things you don’t need. If only the world had more of her personality and professionalism we would be in a much better place. Thank you for having such a great employee! Denise
Polly T.
5 out of 5
7/31/2025
Anthony was so good at keeping me informed of what was being done and the status of the service. He was cordial and very nice to work with.
Helen S.
5 out of 5
7/31/2025
Top class service, as always!
Jorge R.
5 out of 5
7/31/2025
Tori is an absolute pleasure to work with. She is so professional. I trust my vehicle is in good hands everytime she provides me with advice for maintenance.
Sals Inc.
5 out of 5
7/31/2025
Anthony is always helping and courteous. He is also very knowledgeable about the overall mechanics of your vehicles. He deserves a raise.
B-Mo Trucking.
5 out of 5
7/31/2025
Always a pleasure dealing with Kim I always feel like family and always a great experience
Edward K.
4 out of 5
7/31/2025
Always a pleasure working with Kim and her suggestions
Brian S.
5 out of 5
7/31/2025
Best service ever. Kim Vest is such an amazing service advisor. She addresses all your concerns and takes care of all of them. Thanks Kim.

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