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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5819 reviews 65%
4 star 1947 reviews 22%
3 star 241 reviews 3%
2 star 453 reviews 5%
1 star 447 reviews 5%
Review Us
Kimberley M.
5 out of 5
12/11/2025
Mike is absolutely lovely. He is kind and professional and really cares about his customer's satisfaction. I think Bev Smith Toyota is wonderful. However, I find Terry in the sales department a little pushy and crosses a lot of boundaries. Thank you.
Lynn S.
5 out of 5
12/11/2025
She was very good and helpful
Jody D.
4 out of 5
12/11/2025
Denis was good but I missed Tori
Teresa H.
4 out of 5
12/8/2025
Kim is such a breath of fresh air!! Always concerned with the continued satisfaction and safety of my vehicles. Kim is the reason I recently purchased another car from Bev Smith Toyota. A true gem in customer service for your company, but Kim takes it to a whole new level of care!
David M.
4 out of 5
12/6/2025
Thanks Kim
James M.
5 out of 5
12/6/2025
Excellent service and communication from Tyler
Michael P.
5 out of 5
12/6/2025
The one and only reason I continue to come back to this dealership is Tyler and the service he provides with his team. It’s always an incredible experience, very transparent and honest.!!!
James W.
5 out of 5
12/6/2025
Very Satisfied! Keep up the Greatness Heaven
Jessica M.
4 out of 5
12/6/2025
Kim is the best advisor you guys have! She is personal remembers her clients and listen to their concerns if any with the vehicle. I only go to Bev Smith because of Kim and the great service she always provide! It has been now what 5+ years with Kim and I don’t want to see any other advisor, I know I can leave with peace of mind if she is the one that took care of my car services.
Anthony W.
5 out of 5
11/26/2025
Ms. Bundy did a great job.
Miguelina S.
5 out of 5
11/26/2025
She was very professional and friendly at the same time. She resolved the car problem and also other inconvenience that I had with the previous service. Having Heaven as part of your organization is an Make customer's experience easier and convenient.
Stephen D.
5 out of 5
11/26/2025
It was a pleasure to meet Miss Heaven. She was able to answer all questions and provide excellent service.
Scott G.
1 out of 5
11/26/2025
Nothing against anyone of your employees but I think when you do an oil change and you see battery needs cleaned you do it as part of the maintenance not 38.00 dollars for two minutes of work. I won’t be back to your dealership other than recalls.
Allen T.
4 out of 5
11/25/2025
Ur welcome
Jerry C.
5 out of 5
11/25/2025
Kim Vest has always been exceptional! My service experience at Bev Smith over the years is what brought me back for my recent second purchase. Thanks to all, and especially Kim!
Joseph H.
5 out of 5
11/25/2025
Kim is very professional and knowledgeable at her job.
Steward K.
5 out of 5
11/25/2025
Really enjoy working with Kim and/or Tori - both knowledgeable and professional.
Thomas L.
5 out of 5
11/23/2025
Great service and Dennis was also great
Sergio G.
5 out of 5
11/23/2025
Heaven was absolutely amazing. By far the best service advisor I have had when bringing in my car. I will be using her from now on!
Alex S.
4 out of 5
11/23/2025
Tyler is great!

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