I have dropped my vehicle off several times to have a catalytic Converter replaced. Since Rock Honda installed the wrong one. After making arrangements several times to take the car to the dealer, only to have excuses made up why it could not be completed that day. wasting many hours of my day and costing me time off of work.
Ronny was the best advisor I have ever had with my doing business with Honda since 1985
I purchased my car 10 years ago from Rock Honda and also purchased the Lifetime warranty, I dont drive my car much anymore and took it in on 12/30/21 for a wheel alignment. Not only did i have to take it back twice the same day, but my alignment is still messed up and pulls to the left. I left a message for the service manager and still have not received a phone call back. Ronnie Kelley was kind.
So hopefully this can be resolved soon.
Thank you for your excellent service.
Michelle was so sweet. She gave me a much better experience than I previously had at Rock Honda
What does Rock Honda require to protect workers and customers in lieu of The Covid pandemic?
The service representative was extremely professional and honest. I had a great experience. Thank you
Luis Sapien was a very professional and helpful associate. With Luis being and accommodating as he was, I feel comfortable bringing my car into Rock Honda everytime!
Mohammed a Khan is a supper nice man.He explains things,why you shoud do this or do that.Very recpectful,and clear.Thanh a lot.God Bless.Happy New Year to All.
He went above and beyond our expectations
Great customer service, thanks
I was really satisfied with my my service at rock Honda- my service technician really helped me understand the work that was performed on my vehicle and helped get my vehicle back in a timely manner
Anthony was excellent and thorough.
Ronnie was outstanding in helping me with my service repair. Extremely satisfied
with the service I received. Ronnie was excellent.
MR KHAN IS AN EXCELLENT SERVICE ADVISOR AND HIS CUSTOMER SERVICE IS AWESOME. THANK YOU ARIF KHAN.
I've never been disapointed with the service from Arif Kanh or your staff
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