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Real Reviews From Verified Customers

Service Center Review Summary

5 star 162 reviews 68%
4 star 55 reviews 23%
3 star 6 reviews 3%
2 star 10 reviews 4%
1 star 7 reviews 3%
Review Us
Laurie N.
5 out of 5
8/25/2023
Service was great
Roger B.
5 out of 5
8/19/2023
Very friendly service and the man who worked on my truck was very professional and explained everything he did. Would highly recommend Champion Ford to anyone.
Augustine H.
4 out of 5
8/18/2023
I’m very pleased with the customer service in the service department. Ryan was Awesome, he need a raise. The service manager kept his word. I’m a route carrier and when I drive my car home and looked under the hood I didn’t recognize my engine. They cleaned it so well I was like did they put new parts and hoses on? They did a very good Job.
Tacey S.
5 out of 5
8/18/2023
Ryan is always great to work with!! He is very pleasant and always going the extra mile to make sure everything is perfect!!
Dusty S.
2 out of 5
8/17/2023
Very disappointed
Jeffery C.
5 out of 5
8/16/2023
Made it easy
Tim F.
3 out of 5
8/4/2023
Customer service is the whole experience. When I walked in, 3 people were at the desks. Ryan was on the phone. The other two were present, but not with a customer. If the business wants to exceed customer satisfaction, everyone should acknowledge the customer. All it takes is, “good morning, someone will be right with you”. Everyone needs to know they are in “sales” !!
Lee H.
4 out of 5
8/2/2023
All I'm going to say is it was such a nice experience getting exactly what I wanted. Your team was very helpful and deserve credit in going above and beyond what I needed. So a big thanks to the service team who pulled my number code for the door, and then went and showed me not only how to use it but how to unlock all the doors and pop the trunk. And the big guy with the red beard----- NICE GUY! Excellent customer service skills!
Tommy S.
4 out of 5
7/18/2023
Ryan is an excellent asset to the business. The way he treats us as customers is one reason why we wouldn't take our Ford any where else.
Jacky T.
5 out of 5
7/15/2023
Excellent
Kevin L.
5 out of 5
6/29/2023
Ryan was courteous and helpful. I appreciate his honesty.
Misty N.
5 out of 5
6/20/2023
Everybody deserves a raise! Awesome service, yay! Thanks champion ford.
Randy D.
5 out of 5
6/8/2023
Your team exceeded all my expectations
Jack V.
4 out of 5
6/7/2023
Ryan provided exceptional customer service. He explained every phase of the service provided to resolved an “engine light” issue. I was more than pleased with the service that Ryan and the rest of your staff provided.
Tim F.
5 out of 5
6/2/2023
Works great
Jean A.
4 out of 5
6/1/2023
My Oil change was effectively and efficiently handled.
Jordan E.
5 out of 5
5/21/2023
Ryan is hands down the best service advisor I’ve ever had. Outstanding service all the way through! Thanks!
Robert C.
5 out of 5
5/14/2023
I was very pleased with your service. Well be back for next service. Thanks ????????
Nick/Lisa F.
5 out of 5
5/14/2023
Very accommodating after I missed an appointment. Thank you very much!!!
Tacey S.
5 out of 5
5/12/2023
Thank you for always helping me with all my vehicles needs! You always go out of your way to make everything easy!

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