I called to make an appointment every day for 2 weeks before someone answered the phone.
Service was satisfactory and priced competitive
My visit met my expectations.
There's been confusion about mileage and when we need to get the car serviced. I called about when to do the next scheduled service but was unable to talk to anyone.
Quick service, in and out. Thanks
I waited for about 70 minutes for an oil change. I was told "they" (I'm assuming the service department staff) were in a meeting. I got the impression my car was finished, but there was no one to check me out. Seems like there should be a better way to do this. Plus, almost every time I come in for just an oil change it takes over an hour--even though I have an appointment and I'm on time.
Cassie is terrific. She explains what is happening with my car so I understand. Very friendly and professional. Beth
The service requested for my vehicle recall has not been performed. I had an appointment- took in my vehicle - was called four days later saying they didn’t know when they would get to my car and I should call Hopkinsville Toyota. This is very frustrating because I am not a customer at Hopkinsville Toyota. We have purchased our last six cars from Toyota of Murray and feel that Toyota of Murray should take care of my vehicle recall in a timely manner. I am still waiting to hear when you can service the vehicle.
I appreciate the loaner so much. I bought my Prius with you guys. Will buy my next car with you guys. Thank you!!!
Cassie offers wonderful personal and informative service. She keeps you in the loop concerning the problem and the solution. She is greatly appreciated
Very helpful and courteous
The quality of service at Murray Toyota is outstanding!
They were so friendly and nice a joy to talk to
Greetings are always friendly and she clearly communicates any issues.
Good job! One suggestion- many dealerships do a courtesy wash of vehicles they service.
Toyota of Murray got me in without an appointment and had my Tacoma fixed before noon. Thank you for the outstanding service
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