Service Center

Real Reviews From Verified Customers

Amy D.
3 out of 5
12/4/2022
I called to make an appointment every day for 2 weeks before someone answered the phone.
Nick S.
4 out of 5
12/3/2022
He does his job well.
Shannon W.
4 out of 5
12/3/2022
Service was satisfactory and priced competitive
Sarah J.
5 out of 5
12/2/2022
Thank you
David W.
5 out of 5
12/2/2022
My visit met my expectations.
James S.
2 out of 5
12/2/2022
There's been confusion about mileage and when we need to get the car serviced. I called about when to do the next scheduled service but was unable to talk to anyone.
Chris M.
5 out of 5
12/1/2022
Quick service, in and out. Thanks
Kathie C.
2 out of 5
11/30/2022
I waited for about 70 minutes for an oil change. I was told "they" (I'm assuming the service department staff) were in a meeting. I got the impression my car was finished, but there was no one to check me out. Seems like there should be a better way to do this. Plus, almost every time I come in for just an oil change it takes over an hour--even though I have an appointment and I'm on time.
Beth R.
5 out of 5
11/27/2022
Cassie is terrific. She explains what is happening with my car so I understand. Very friendly and professional. Beth
Martin M.
3 out of 5
11/27/2022
The service requested for my vehicle recall has not been performed. I had an appointment- took in my vehicle - was called four days later saying they didn’t know when they would get to my car and I should call Hopkinsville Toyota. This is very frustrating because I am not a customer at Hopkinsville Toyota. We have purchased our last six cars from Toyota of Murray and feel that Toyota of Murray should take care of my vehicle recall in a timely manner. I am still waiting to hear when you can service the vehicle.
Lisa T.
5 out of 5
11/23/2022
I appreciate the loaner so much. I bought my Prius with you guys. Will buy my next car with you guys. Thank you!!!
David E.
5 out of 5
11/20/2022
Cassie offers wonderful personal and informative service. She keeps you in the loop concerning the problem and the solution. She is greatly appreciated
Michael M.
5 out of 5
11/18/2022
Great service!
Cindy J.
5 out of 5
11/16/2022
Always great
Douglas M.
5 out of 5
11/16/2022
Very helpful and courteous
Ahmad T.
5 out of 5
11/12/2022
The quality of service at Murray Toyota is outstanding!
Mary G.
5 out of 5
11/12/2022
They were so friendly and nice a joy to talk to
Eileen C.
5 out of 5
11/11/2022
Greetings are always friendly and she clearly communicates any issues.
Tyson D.
5 out of 5
11/10/2022
Good job! One suggestion- many dealerships do a courtesy wash of vehicles they service.
Jeffrey L.
5 out of 5
11/9/2022
Toyota of Murray got me in without an appointment and had my Tacoma fixed before noon. Thank you for the outstanding service

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