Delivering and picking up vehicle was a very easy process.
It was serviced 3 weeks ago and received the message it was ready for pick up yesterday-not a prompt notification system. The service 3 weeks ago was fine except I had to call to get an update on it.
I was very pleased with the kind, knowledgeable and efficient service I received. Thank you very much!
Frankie M
We appreciate your service team
Cassie was very efficient in his job
And as all employees of Toyota of Mureay very friendly and professional
I always recommend this dealership
No reflection on Robert but I was taken back by the cost of almost $50 to change out a battery. I trusted Toyota and didn’t even consider contacting a local battery store. I might should have, to compare costs.
There is much to discuss about this entire experience both positive and constructive criticism. Too much to write here. If you are interested, please have someone in a position of authority call me to discuss. Please don’t have the little old lady who calls everyone just looking for positive feedback call me to discuss. If not interested I understand.
I was kept informed about what was wrong and quoted a price. I was happy with the service
The whole process was quick and easy. I appreciate all of the hard work from everyone.
When I selected service, the first available slot was at 7am. I selected to wait. That apparently was changed after I hit “submit” to “drop off.” It wasn’t until someone called to confirm the appointment that I learned a service tech wouldn’t even be on site until 8am. Short of that, everything else was great (including amazing service from the receptionist who called, who requested a courtesy vehicle for me and helped immensely).
toyota of murry was awesome but your vehicles without cd players and maps ****.
Robert Tucker is absolutely fabulous. He is extremely helpful, kind, and professional. Toyota is lucky to have him.
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