Michael greeted me when I pulled into the service bay by name and asked if I needed a ride back to work or something udid I plan to wait. He said I would be ready to go in one hour and he kept that promise and adjusted my lights besides the oil change tire rotation in the stated time. Very pleased with with service appointment.
Always such a joy to come in there everyone is so friendly and willing to assist.
Very satisfied, staff perform an excellent job and were welcoming.
Mike G and Layton N were VERY helpful, friendly, and cared about MY experience at Kia of Abilene. I highly recommend this service department!!!
Fast service, great customer service. They kept me updated with my vehicle and went above and beyond. Definitely look forward to coming back next time.
Very professional nice very straight forward. Would recommend him to anyone.
The service personnel were very professional and courteous. The work was completed before the actual time that they quoted. Very happy with Kia of Abilene.
Always satisfied with my service experience at Kia of Abilene. Customer service is beyond exceptional.
Samuel Norris has been a life saver. I've had to go several times to get my air looked at and he has let me come in super early before they get too busy. He is always quick to get me in and keeps me updated on what's going on. Your team has been speedy with the whole process...made it so much easier. I bought a Toyota right across the road and I dreaded going to their service department because it was an all day ordeal. Not here...thank you.
I just needed my state inspection done, but he was very nice and had it done in about 15 minutes
Thank you for taking care of both my kias
Everyone at this dealership is amazing! Best customer service and support, hands down!! Highly recommend
Loved Michael’s attentive demeanor and great care of my Kia!
Running better than it has in a long time. Must of had that hose leaking vacuum for a while.
Thanks for fixing it.
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