Lennie was wonderful, friendly and helpful. My complaint is that I had to call multiple times for updates on my car. Was told it would be done Monday, no call so on Tuesday I called and was told it should be done Wednesday. No call again so on Thursday I called and was told it was finished.
The service writers and mechanics I’ve dealt with have all been very personable and most importantly, did not talk down to me which has happened at other dealerships. Again, my only complaint is a lack of updates when my car was not done as expected.
Always Great Service! Thank You
Excellent service today and always!
Our first service at Paso Robles Kia...fabulous experience, every Kia representative was courteous, friendly and provided above and beyond service.
Great customer service as always!
Still waiting on recall part. Appreciate service comp. Hoping to be notified when recall part is in.
Very good team very satisfied
Excellent Customer Service !!!!
Thanks
I came in because there were 2 recalls on my car ! I made this appointment a week before ! Wish I had been told then that the parts for my recall had to be ordered !
Lennie was great! Explained everything for me and went the extra mile. Very pleasant, great customer service!
The man who washed my car also did an excellent job!
I drive 1 1/2 hours to Kia Paso Robles, they make it worth it!
Hello,
Upon my arrival to my appointment, Mr, Rocha made initial contact with the professionalism and a presence as a leader within the service Dept. He identified the (4) Manufacture’s Recalls expeditiously. I have also witnessed his respectful and positive treatment with colleagues and other KIAcustomers. I have a future appointment with my KIA and look forward to another great experience with your service Dept.
Thank you,
Anthony
Lennie was courteous, professional, and friendly. Very straight forward and didn’t try to convince me to add a bunch of different services on.
Thank you!
I appreciate the family feel but still professional service
It's always a pleasure dealing with everyone at Paso Kia
The staff was very friendly and helpful mentioning upcoming services that needed to be performed. No pressure which is refreshing .
Lonnie provided amazing customer service and was helpful.
Very friendly and had a great conversation while I was waiting! Definitely had a great experience, 10/10!!
Everyone and everything was great thank you…
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