Mark was great! We moved to Highland last but always make the drive back to Metro due to the kindness of your staff. Mark is no exception.
Mark was great and attentive great customer service with a uplifting positive attitude no complaints at all the same goes for the employee that shuttled me home just don't recall his name. Thanks again
No, thank you for helping me to fix I know you doing your job as well. I still my appreciation
Manager refused to talk to me, totally unacceptable.
Mr. Boyd was very professional and pleasant.
I scheduled an 8:00 appt which took 3 hours to complete a minor check and oil change. The service person needs to have a little more interpersonal skills instead of being so abrupt. I have been to other Honda Dealers that provided their clientele with complimentary coffee and danish. Metro did not offer this.
Very unhappy. My car was damaged at your service department.
She is a wonderful employee. Her personality is excellent. Keep up your good job.
Customer service and my oil change was great but this is the second time I make an appointment to have my alarm checked and the TEC is he is not there.. I made a point when I made the appointment to make sure he would be there and was told he would be. As you can understand that is totally unacceptable
Israel Granados is a professional person. His service makes me feel at home. I am confident that my vehicle will be taken care of & it always is because staff go the extra mile to keep customers happy. I'm glad to be a customer of Metro Honda. Thanks
Very helpful and knowledgeable God bless her
He was friendly and very attentive. He went above and beyond to help me.
James is fantastic. He's the best on his field. He know exactly what to do. I have another associate help me before, they're all good but James is the best. One thing that makes him the best is he knows what he's doing and if he's not sure, he didn't hesitate to ask with the experts, so with that, he can help me and fix my car problem. Thank you very much, James, I really appreciated.
A Very thankful customer, Adi.
Thank you Joel! You made this purchase easy and satisfied with the car
Great customer service , will definitely recommend for anyone .
Mark Gray provided friendly customer service and was knowledgeable and professional.
Very good customer service. Friendly and car was delivered when promised.
Israel exemplified what those “Helpful Honda” commercials aim to convey. He went above and beyond, making sure I was comfortable (I brought my laptop to work on work stuff) and I was pleasantly surprised that my car was ready an hour earlier than expected! Israel was informative and patient as if I were the only customer. I had a great experience. If I would have known what a great experience I’d have, I wouldn’t have put off my appointment for months. I had a great experience and I’m sure other customers are just as satisfied.
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