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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6631 reviews 70%
4 star 1798 reviews 19%
3 star 230 reviews 2%
2 star 427 reviews 4%
1 star 442 reviews 5%
Review Us
Lucille L.
4 out of 5
4/20/2022
Mr. Granados was efficient and courteous in trying to service my car. A part has been ordered which you did not have. Hope it’s not in a ship in Long Beach.
Cesar M.
5 out of 5
4/20/2022
Every one was very helpful thank you
Ileana F.
5 out of 5
4/20/2022
Great customer service!
Patty C.
4 out of 5
4/20/2022
Joseph was so polite and helpful, I didn’t have an appointment but he still made me feel welcome and he would be glad to fit me in. I was there for a recall, he also checked in to see if I needed anything. Super nice guy and excellent at customer service!!
Elizabeth A.
4 out of 5
4/20/2022
James B. is an exceptional part if your Honda team! Thnx
Branson T.
2 out of 5
4/20/2022
Mark is great, no complain. But the service porter change my service arrangement to serve other vehicle owner first, made me wait much longer for service even though I came earlier than other customers. Very disrespectful!
Gregory R.
5 out of 5
4/20/2022
Joseph was excellent and explained the service needed.
Alexxis M.
5 out of 5
4/19/2022
Great customer service!
Josaphine M.
5 out of 5
4/19/2022
Joseph provided excellent service!
Greg D.
5 out of 5
4/19/2022
Excellent customers service! Appropriate language and respect.
Fredy A.
5 out of 5
4/19/2022
Thank you so much for taking me without an appointment I really appreciate it
Hui H.
1 out of 5
4/19/2022
Mark was nice and courteous. But he was rushing through a things. I know the service Dept. is short staffed, costs are going up, and you want to keep up selling but still slow down a bit so I can ask some questions (and let you upsell). If I don’t understand something, it’s hard for me to justify paying for expensive maintenance items!
Carlos M.
5 out of 5
4/19/2022
Exceptional
Patricia M.
5 out of 5
4/19/2022
Thank you!
Ruben A.
5 out of 5
4/19/2022
Jim Boyd is the best, will always use Metro Honda because of his diligence to details and excellent customer service
Guadalupe M.
5 out of 5
4/17/2022
Professional and courteous.
Helen P.
5 out of 5
4/17/2022
This is my second Honda I’ve purchased from you. Your customer service has always been exceptional. Gary is always professional, kind, thorough always with a smile. He keeps me informed of the status of my car. He makes sure my car receives the best . Thank you Gary for the exceptional work.
Elisa V.
4 out of 5
4/17/2022
He gave amazing customer service and I plan on asking for him in my next car service.
Gerard B.
5 out of 5
4/17/2022
Everything was great...
Bennedick S.
5 out of 5
4/17/2022
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