James was working FAST and was professional. Other service advisors were checking in 1 customer for every 4 James processed in. He deserves a raise. Breaking a sweat, smiling, calm voice, and a Halloween Desk!!! Have a great day!!
He is so much attentive and basically knows what he's doing..He did a good job..
Estrella did good work in accepting our vehicle for service and we we told that she would call us following day at 11 am. No phone or text was received so after a few hours we tried to reach Estrella or honda service department and discovered that Estrella was “out” on sick leave. We call honda service numerous times but only received voice mail on busy signal or placed on excessive hold time. We got into contact with service manager Tony for help. We we dissatisfied in this respect. However, the following day Steven provided us suburb or excellent service,
Mr. Steven Padilla very helflpful and professional.
We were Very impressed with the service advisor, Jim Boyd. He made Many calls to State Farm to get our car fixed correctly. He also kept us informed on the goings on with any updates.The car was fixed and cleaned to bring home.
Robert was very personable and informative.
Really happy receiving service from this location over a year with friendly, respectful and professional staff. They listen my needs and acted right away with caring service. Thank you for my new tires!!! You have save my life and put a big smile for your services. Thank you all! Not forgetting the staff who greats you and the driver for transportation services!!!
Robert made sure the update I needed for the CrV completed on time and Ernie the technician did a great job. I thank them both for a job well done!
Mark always takes care of me
Always great customer service I am very pleased with my car service thank you…
Mark Gray’s professionalism inspires confidence that my car is in good hands at Metro Honda. Thanks Mark!
Steven was great and my car was done in a timely manner, have been coming for service for my last 3 vehicles and have never been disappointed
Roebert my service advisor was really nice and accommodating and so is the assigned mechanic Ernie for my service request. I will need to come back tomorrow for parts replacement for my globe compartment. Appreciate all their hard work and top notch job.
Gary was awesome!!! It nice to have someone be funny and professional at the same time. I will definitely bring my Honda back to Gary. Juan Ontario CA
Gary was very friendly and helpful in answering all my questions and concerns. I valued his professional opinion in regards to replacing parts of my vehicle that are ready to changed out before it becomes a dangerous situation.
The piece needed to repair my problem was out of stock and unfortunately there was no eta available. I would really appreciate it if I could be called asap as commuting with no AC is harsh.
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