We will continue to do business with you as your conduct and ethics have earned our trust and your customer service has earned our continued loyalty and reliance on the products and services that you provide.
Israel did a great job with the small details thank you again
Technician broke the TPMS sensor in during a tire change 6 months ago. I never got a call from parts telling me the part arrived. I called and they said it came in 2 days ago but they just didn’t have the chance to call me. They told me to come in the next day before 5pm. I arrived the next day at 4:30 and was told there were no technicians there who could install the sensor. They told me to come in the next day. The repair went relatively smoothly, but the service rep said it would take an hour and it took an hour and a half, which was fine but the rep was weird about insisting that he did the job in the stated time. (I overheard him have a similar wierd conversation about time with another customer as well).
MR. Boyd provided outstanding service.
Great customer service as always
The advisor was fine. The vehicle was promised in 2 hours but took 3 1/2 hours. Not advised re: delay. Also, car wash code didn’t work. But the worker there let me in after he tried.
James was incredibly straight forward, something I love when talking to car people.
Thanks James!
Thank you!! Great customer service.
Mr. Granados was very professional and knowledgeable. I really appreciated his service that day.
Best service I have ever had at metro Honda montclair. Gary Hidalgo made my experience a good one. Can't wait for the survey.
Enthusiastic. Informative. Courteous.
Great service from my advisor Israel
I just hope they follow up on the parts that need to come in they're back ordered and that they do procure the rental that I need cuz they said they will keep the car for like 6 days. Is that all comes to fruition without any problem everything is great.
Estela and Gary are excellent customer service representave. An asset to your company. Plus the people that worked on my CRV. I have no complain. I also missed Joseph King that also help me with the problems on my car. I had been a customer for more than 20 yrs. Thank you Honda.
Mark was awesome and exceeded my expectations. Wish the service was quicker but it was busy.
Israel was great. Very communicative. I was previously given very incorrect information about my start button issue from someone else at metro Honda. He apologized and made sure everything was okay.
He is gentle man and he did good job thank you
It’s cool when James sees me, he says, you’re back already.
Thank you, I’m right at home.
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