I just feel like the front office where you check in the staff aren’t very attentive. He never checked up on me to give me any updates . I had my two kids with me. Waited around 1 hour 20 minutes for service A oil change. And by the time it hit one hour my kids were getting wild. And for a single mom with two kids that can get over whelming after the one hour mark. Before the front office staff would check up give me updates but this time around nothing. I just expect better customer service that’s all.
Thank you for your amazing service
The service was faster than expected, and Diana was very friendly. Will definitely continue to jave my vehicle serviced here.
Diana was very nice and friendly. She made the whole process very easy.
Well problem was not solved but they are working on it…waiting for a loaner so they can continue trying to find the problem. Very nice staff!
Good customer service from service advisor Diana but the price of the A123 service is out of control. Long time customer should get big discounts.
Diana was very pleasant and professional to work with.
Battery was not connected properly. Car did not start later that day and service center had already closed. Still unresolved.
Diana is the prefect example of customer service. Solutions, responsive, knowledgeable and curious.
Can't wait to my next maintenence request..ha
Best,
Rick
Diana has great customer service!
Diana is great! Great personality, very efficient, great communications. Very nice!
no commit, its nest that I don't
I was very happy with Fernando!
Diana was great! Helpful and friendly I look forward to working with her in the future.
Why are brakes so expensive? Granted they perform well when rapidly decelerating from highway speeds. But wow-I remember when replacing brake pads was a $40 operation. Not $700.
But the car performs well.
We have 2 Acura’s both serviced there at this dealership excellent service very kind and knowledgeable she was great! Thank you ????
Great customer service by Fernando!!
Fernando was friendly and communicated great through the process. The work was done quick and the experience was exceptional.
Very helpful, answered all my questions.
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