Excellent services provided by Acura Montclair team and a great customer service handled by Diana. Will come back again for the car maintenances and routinely services.
Fernando is an outstanding service representative. He's knowledgeable, efficient, professional. And courteous.
Thank you so much for answering my questions and explaining everything to us!
Yes so far. I really haven’t had a chance to take it for a drive. But I’m very satisfied with the work.
It will be my pleasure to complete the survey.
The manager lies, is rude, and has zero customer service. Diana is the only reason we stay there.
The service was good but you guys missed to change the bulb of the left side fog light. Tell me when to bring it back.
I'm so grateful to have met Diana and to know that she is now a service advisor on your team. Her professional and friendly persona, made this visit an absolutely wonderful experience. She made me feel welcomed, she felt very approachable and I knew I wouldn't be hesitant in asking questions.
Working with Metro Acura and Fernando Alcaraz is always a good experience.
Was very pleased with with all Metro Acura personnel who worked on my 2021 RDX.
Diana is great and I enjoy working with her!
Fernando reflects quality on behalf of Acura. He conducts himself in a professional & knowledgeable way. He makes customers feel like they are getting the Neiman Marcus treatment. Thank you
It is always a pleasure to do business with Diana. She has the ability to conduct herself with a high level of professionalism while remaining kind, friendly and very easy to work with. She’s a keeper, so take care of her!
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Thank you Fernando , appreciate the information that was given.
Very friendly and professional
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