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Real Reviews From Verified Customers

Service Center Review Summary

5 star 614 reviews 70%
4 star 182 reviews 21%
3 star 17 reviews 2%
2 star 40 reviews 5%
1 star 29 reviews 3%
Review Us
Adrian B.
5 out of 5
10/4/2022
Diana was great.
Erica P.
5 out of 5
10/3/2022
Amazing service from Diana!
Estrella A.
5 out of 5
10/2/2022
Diana is is the most understanding and kind Service Advisor I ever had… demonstrated very excellent customer service.. also compassionate.
Aaron H.
5 out of 5
10/1/2022
Ian completely satisfied either service they provided I had a lot going on but they made the process go smooth thank everyone in Hoover again I appreciate their service and help
Marian M.
5 out of 5
9/29/2022
10 plus
Joel K.
5 out of 5
9/29/2022
A good experience
Anthony A.
5 out of 5
9/29/2022
Diana was very helpful and took care of all our problems.
Donna C.
2 out of 5
9/29/2022
The service was excellent and friendly. I would like someone to call regarding the service charge. It seems that a software update should a complementary service for all customers. Please call me at (909( 560-9012.
Edgar O.
5 out of 5
9/29/2022
Service is always excellent from start to finish. All employees work hard & are good at what they do! Diana is the best! Professional & honest. We'll only take our SUV to Metro Acura! Thank you & keep up the great work!
Larry W.
5 out of 5
9/28/2022
Diana was great and kept us informed of the work progress as we waited for our service to be completed. We were completely satisfied with Diana and the repair service. Thank you!
John N.
5 out of 5
9/28/2022
Promote her. She is by far the best employee you have in the service department. She is awesome
Nancy G.
5 out of 5
9/27/2022
Very happy with the service.
Keith M.
5 out of 5
9/27/2022
No comments, thank you.
Alma P.
5 out of 5
9/25/2022
Excellent service
Oscar F.
5 out of 5
9/25/2022
Thank you for the help!! My car is back to 100%. Definitely will continue to have my car service with you guys!!!
Ernesto M.
5 out of 5
9/25/2022
Great service
Bernard H.
5 out of 5
9/22/2022
Yes! Just very pricey for a A14 service on a base model 2017 TLX.
Peter D.
4 out of 5
9/22/2022
Fernando was EXCELLENT and I would call for his service again as needed.
Henry G.
5 out of 5
9/21/2022
Fernando was great. Professional and knowledgeable
Robert K.
5 out of 5
9/20/2022
Fernando and his team gave me great service. I have been a Metro customer for 20 years.

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