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Real Reviews From Verified Customers

Service Center Review Summary

5 star 460 reviews 69%
4 star 136 reviews 20%
3 star 11 reviews 2%
2 star 27 reviews 4%
1 star 37 reviews 6%
Review Us
ERIC G.
5 out of 5
5/29/2021
Polite, friendly helpful - very good experience
Paul D.
5 out of 5
5/28/2021
Thank you Lisa for your excellent customer service!!!
Valerie S.
5 out of 5
5/28/2021
Shuttle service by Patrick great! Give him a raise, he deserves it!
Ronald B.
5 out of 5
5/28/2021
Lisa has my service rep for a number of years—always excellent service!!
Michele G.
5 out of 5
5/27/2021
Great job
Oscar M.
1 out of 5
5/27/2021
Now more than ever we have to pay close attention to the cleaning of our environment, when I went into my car I noticed the console was dirty and the steering wheel had evidence of some kind of material, there were no paper mat , I approached your service rep and explain about what looked like oil in the console and she immediately grabbed wipes and cleaned it , as I left I noticed the steering wheel, again at the time we are leaving with the Heath issues I think people should be more concerned and cautious
Kathleen I.
5 out of 5
5/25/2021
Very nice service
Gina D.
5 out of 5
5/24/2021
Antonio Paparatto is always on top of it when I drop off my vehicle. Exceptional customer service.
Abraham S.
5 out of 5
5/23/2021
Lisa was very professional and helpful.
Tim H.
5 out of 5
5/23/2021
Lisa was great. Very informative and up front about the work needed. Thank you!
Juan O.
5 out of 5
5/22/2021
I felt very good with the service they gave me Jessica is an excellent person
Matthew H.
5 out of 5
5/22/2021
Extremely friendly, prepared for an early morning appt. Very fast service. All around great experience at Honda Universe AGAIN.
John C.
5 out of 5
5/22/2021
Lisa, was a pleasure to deal with, professional, knowledgeable and polite
Dawn B.
5 out of 5
5/22/2021
Lisa very pleasant helpful throughout recall process
SILVIA V.
5 out of 5
5/21/2021
All the staff there is great , Jessica Ramos is the best
Wilson J.
5 out of 5
5/20/2021
Very professional and helpful. Good attitude.
ELISHEVA M.
4 out of 5
5/20/2021
Excellent service by jessica
Susan Z.
5 out of 5
5/20/2021
Everything was fine thank you
TERRY O.
4 out of 5
5/19/2021
I'm going through some very stressful times. Jessica was over and above professional ,understanding , and took the time to answer all questions. No pressure, went over future things I should have done down the road. It was a perfect experience and also she had a driver bring me to get my car. Who was a very curious young man. Thank you. TERRY O
Amryl B.
4 out of 5
5/19/2021
Thank you.service service all the way

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