Perfect personnel .
Fantastic customer service
Brando was great!!
I had a follow up appointment from last week when I had new breaks put on my car, both front and back. When I left the dealership I noticed my car was rattling on the passenger side. After a few days of driving my car the rattling did not go away. I called Brando and made an appointment to bring my car back to the service department. They checked the work they had previously done and said it was fine, the problem was from a previous issue.
My car did not rattle before the master brake cylinder and new brakes. I felt like my problem was dismissed.
I drove away with a rattle on the passenger side of the car.
I recently brought my vehicle in for an oil change and had an excellent experience thanks to Brian. From the moment I arrived, he was very welcoming, professional, and attentive. Brian took the time to explain the service process, answered all of my questions, and provided clear communication throughout my visit. Brian took the time to guide me to area where I can set up to do some work while I waited for my car to be serviced. He kept me updated on the status of my vehicle and I appreciated his honesty, attention to detail, and commitment to outstanding customer care. This is the 1st time I’ve had Brian as the service advisor and it’s the best visit/service I’ve experienced in the many years bringing my vehicle to Weir Canyon.
Brando was friendly, knowledgeable and professional.
My service was EXCELLENT as always.
Appreciated the professionalism in regard to this recall.
Brian is fantastic and I never worry when I deal with him. He’s great.
Very good customer !!
Keep up the good work!!
Service advisor did his job checking any recalls and listened why I brought my car for service. He informed me software update will cost $. However service bulletin software update for transmission should be covered because low mileage and less than 10 years old.
All went well- good experience.
Brando is an amazing service partner here. He treated me with kindness and was able to help me get all my service on my RDX taken care of. Great guy and excellent service.
Excellent service and experience with Brando. Both knowledgeable and easygoing. I appreciated his suggestions for future visits.
Brando Alegre provided excellent customer service and is extremely knowledgeable.
The infotainment connecting issue was not fixed. After driving off, my iPhone was connected to the infotainment system using Apple CarPlay and I still heard the crackling/popping noise in the speaker and the music stopped following by Network Connection Lost message with a black screen. Then the screen came back on but happened again multiple times.
I didn’t have the best experience or service and I am not likely to come back to this location
Excellent service as always! Very professional. Dealership was clean in all aspects. Showroom, waiting area, restrooms, etc!
Everything was excellent!
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