Worst experience ever
pretend to be friendly and helpful, but it’s all a show. I came in just to pick up my key fob, and service manager kicked me out—after being a customer for almost 3 years and even buying my car there!
I can’t believe how I was treated. showed zero consideration for my situation and even prevented me from taking my own vehicle. And to make it worse, they had the nerve to ban me from the very dealership where I bought my car.
Unbelievable
I don’t understand suggesting becoming friends is uncomfortable. It shows how fake this place is.
Great fast work! The car ???? drives smoother. I will be bringing my vehicle back to Norm Reeves for. Service.
Your Service Team always go above and beyond excellence to take care of our service needs! Credit to your Management for always being available!
Fernando was amazing and pleasant.
Looking forward to the survey
Enrique has always been a great service advisor.
Unlike other representatives she was very kind and I felt that she really wanted to help. And her smile made me feel comfortable leaving the car at the service center.
Thank you, Mohamed Jaber!
A+ Customer Service
I can’t imagine bringing my vehicle anywhere else!
Norm Reeves Hyundai Cerritos rocks!
I appreciate
Moe is your model employee!!!! he is the only reason I keep going back and the only reason I'm going to buy my next car from you!
So grateful for Mohamed. He was able to troubleshoot what other dealerships could not. I’m so grateful for your entire team who helped resolve the issue with our vehicle. Thank you immensely. Please send link to post testimony online.
Mohamed was very friendly and helpful. He seemed exceptionally knowledgeable about our car and the necessary items that the car needed. Thank you
The 'Service required' on the instrument cluster wasn't cleared. I immediately brought it to my advisor's attention and in fairness they acted right away.
Mo and Justin were great. Thank you both for everything you did for us.
Excellent. Professional and very courteous.
Fernando was very professional
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