Norm Reeves Hyundai Cerritos Auto Repair Service

W service. See yall next year :)

I have gone multiple times for my paint now. They never replace all of the paint that’s defective. They only replace parts and take forever doing so. Their attitudes were horrible when I stated how a part of my paint was chipping the same as the whole rest of the car was they tried to make me feel dumb and say it was some how wear and tear when I’ve gotten about 70 percent of my car redone due to paint chipping. While my car was with them it chipped even more. Exactlyy where I told him it would. Which then prolonged getting my car by another week. He then proceeded to only speak to my uncle as if it wasn’t my car. Extremely horrible service. As well as another part on my trunk that I told him about and he had written down to fix. Was not fixed. But I can’t not have my car for another month and a half so I guess I’ll deal with it. 0/10 experience.

5 star customer service by Enrique! It was my first time here . He was patient kind and explained everything in detail with my car . And I appreciate the free shuttle to mall . He then called for pick-up with the evaluation of my car and the next steps to car care . His efforts and great communication/feedback on my car was appreciated!

Thanks

Gary is great and gets my car done as fast as he can.

Gary did a great job 5 star service Gary was polite courteous and professional. Thank you

Service department alert me on everything that needed to be done.

Very good service

Candace was great. She was responsive via in person conversation and via messaging system. Clear, concise, and helpful.

I never have a problem here

Louie was great, I will be back!! Definitely will recommend to family and friends, love the nice and clean waiting area too!

Great service!

Easy to make an appointment. I was able to drop my car off the evening before. Kept me updated with texts. Quick and easy.

Enrique was absolutely amazing and deserves recognition for the outstanding service he provided. He made sure I was updated and that I received timely work. Big thank you!

Staff was friendly and communicated with the status of my vehicle

Jayden was quick, friendly and positive. It was very nice to work with him. I was able to get in and out without much fuss. He was helpful with directions to use the shuttle service.

Always the most courteous employees. Service is quick. I recommend the service department all the time. I have been treated with the utmost respect and care. My only dealership i will go to

I enjoy working with Gary. He is very professional and a really nice guy to talk to.

Friendly and professional service. Had the right person inspecting my vehicle. Very thorough. Found things wrong with my vehicle that I didn’t even know about. Beautiful dealership. Very clean and inviting! Thanks for everything.

Candice was a 10/10 . Personable and knowledgeable.