I was accommodated right away and as stated , the service was finished on time as promised. Candice fully explained to me what and was not covered on the service requested, she explained to me how long it will be finished so if I want to go somewhere or just stay while the required service is being performed. Overall , I’m satisfied. Thank you Candice for a job well done.
I was told 1.5 hours. It was closer to 2 hours and the recall work wasn’t done. Granted, the recall work wasn’t done because I didn’t want to continue to wait, but it would have taken at least another half hour, turning the 1.5 hours quoted time into a 2.5 hour time. 2 hours is far too long for an oil change. Need better time management.
Excellent customer service! Super satisfied!!! A++ thank you
The customer service was superior
Thank you for taking care of my ????
Erica was great! Very satisfied with the service provided.
All was smooth and very timely. Very satisfied.
It is a long story that I would like to go over with someone from your dealership. From me leaving many messages with no call back to having problems with the service provided. I would be happy to give you the details. Also, my wife and I just purchased this vehicle from your dealership!
It took double the estimated time. Instead of an hour and a half as stated it took 3 hours. I was not informed, have a 19 year old who was being watched and nit being kept informed caused further impacts.
100 ???? % with service and communication
Very courteous and fast service.
The new videos sent to my phone showing what the technician was doing was a nice touch.
Candice was very good at her service with me getting the job done
I give her a special Thank you Carol S
ENTIQUE WAS VERY PROFESSIONAL AND HELPFUL.
Work completed in a timely fashion
The car was very dirty outside like Someone took brown water and sprayed it all over my white car. Very unprofessional and bad.
Thank you for your prompt response to my question
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