Jesus is an absolutely, fantastic service manager for my car all the years I have had the privilege of working with his expertise! Awesome, honest service! Thank you!
Paola was great about keeping me apprised of progress every step and if the way.
Easy to work with and very professional.
Jose did an excellent job
Completely satisfied with the service and the staff (Jose Galarza)
Jesus Moran, da un excelente servicio! Es muy amable y eficiente
Me siento muy bien con los resultados.
Jorge Zamora was great with checking on the vehicle. However, whoever worked on it and replaced battery didn’t reset my screen and it doesn’t work to manage the radio and touch screen doesn’t work either. I made an appt for Tuesday to take it back.
I noticed when I got home that my passenger door was missing a molded screw that holds the door panel.
The service was great from the drop off to the pick up of my vehicle.
I will definitely return to I-10 Toyota. Paola Arredondo, was thorough in her explanation on my needed services. She got me a rental and had my recall on my vehicle serviced after 2 prior dealerships told me to wait for a call. My vehicle was in tip top shape when I received it. =)
For some reason my outside thermometer was not reading correctly when I picked up my vehicle.
Nick had it looked at & had it disconnected & restarted.
It started working correctly the next day. This has never been as issue before so something unusual happens at the car wash most likely.
Nick was good to work with.
Jesus was great. He explained all in detail and showed the pictures of all that was done in my car. The timing was perfect. I’m pleased and will come back in the future.
It was listed you were to tighten my emergency break and you alm failed to do so. I use my truck for off-roading and no matter what hill I sit on my trucks e brake never holds load. That also said, everytime I pull my dirtbikes on my trailer I face the same failure. The only way my truck holds its position is by binding on the gears in the tyranny. I was Tha toyota recently to have the issue addressed and after 3 hours of waiting and a travel home the e break was just as **** ... now I have to waste more time in your shop having something re addressed when I can do both the ebreak adjustment in my garage as well as the tire rotation and oil change. Just **** to be torn between trucmsting you and doing it all myself
Paola was excellent. So was the second Lyft driver and cashier.
Jesus is an excellent asset to your company. Please recognize him.
Very prompt, polite and professional. All my needs were met and I am vey pleased with my service experience.
Nicholas Valek listened to my needs for my car. He assured me that those needs would be taken care of and that I'd be informed about any other maintenance needs. He was personable and helpful.
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