Neil Huffman Acura Auto Repair Service

Nice job

D’andrea was awesome! Her positive, friendly attitude is such an asset to Acura. She genuinely seems to love her job and is very personable! Her efficiency and thorough explanations were excellent. She represents your service department wonderfully!

Cynthia is a very good communicator. I took a courtesy car while my car was being serviced and she did a great job of staying in touch regarding the status of my car.

I dropped my car off at 9 am and wasn’t called about the results of the assessment until late on the day. I feel like I should not have had to leave my car overnight. This was an inconvenience to me.

Excellent service in and out

Everything went perfectly

It’s a shame that on hot muggy days, your administration person, who’s in a garage, can’t wear shorts. Derive was very fast and efficient! Thank you!

This seems to happen all the time! I am told that my car is being washed and vacuumed and then when I get there an hour later they are either still washing it or they have already done it and it looks like like they didn’t even two either one. I picked my car up on this visit to walk out and find bird crap on the hood of my car after they claimed they washed it. I brought it to their attention and they look at me like I’m crazy! I ask them to rewash it and they act like it’s a inconvenience for them. After me drawing them a mental picture of what a clean washed car is suppose to look like then they run it back through. Now I have to wait and run late to where I have to be on time. It’s very inconsiderate that the car washer person or even my service person I am working with at the time is okay with my car leaving their property the way it looks. You are Acura! Not Mazda or Hyundai! I have bought two NEW cars from you now and I expect these people to do their job correctly! I have put LOTS of money into my MDX2008 because I got stuck with a lemon. Please do your job correctly the first time!

Alex was great and communicated well

Cynthia is the best! Very thorough and sends updates quickly.

She was excellent- personable, attentive and accurate on timing estimate. Great experience!

The parts weren’t available to perform the maintenance required and scheduled.

One of the Best car in the market and best service from Acura at Oxmoor. You can not ask for anything more.

Professional & timely, Thank you

I had a very pleasant experience!

He kept me informed as the service was being completed.

Thank you!! Excellent service!

She was very attentive, polite and helpful.

Great service!

Acura service is quick complete and done with curtesy and care