Fast, friendly and straight to the point.
Excelente atención Gracias gabriela
Eddy ensured that my car was completely repaired and that while he had it in the shop that I had a free rental car to use for getting to work. Really appreciated that service.
Gsbriela a very competent pardon in her pleasant customer service and capable of solving any concern that may arise. I am very grateful for your service. Thanks Toyota. Thanks Grabriela
My service experience was outstanding! Cudos to Mike and the service department.
Bryan L is great. Knowledgeable, efficient, and seems happy to do his job by exceeding the expectations of customers like me. Thank you Bryan for starting my day on a positive track.
John is always terrific - keeps me informed, explains anything needed, and always courteous. I would like for him to always be my service advisor.
Thank you Victor the service was nice the problem is I just waiting so long I was appointment
Excellent person, very attentive and kind and very knowledgeable in the area, was very on time in the service.
I give him 10/10
Gracias por todo su servicio
I went in for my 10k service expecting to get my oil changed & tires rotated. When my service was “completed” I was informed my tires could not be rotated due to them being “aftermarket”. (I am now running larger all terrain tires on my 4x4 4Runner that was also purchased through this dealership). I found this odd coming from a company that not only promotes off road vehicles but also this is a package that was “included” in my purchase which I’m sure that means I’m paying for it somewhere. I also thought to myself after how can tires be considered “aftermarket”? Does that mean if I’m not on the original tires that came with the vehicle, even though Toyota does not manufacture tires that I am aware of, this part of my maintenance package will not be honored? I would definitely appreciate a follow up and more insight on this.
Excellent person... She’s wonderful...
The car wasnt clean enough. But the service was good
Always a pleasure to work with Bryan, he’s very knowledgeable as well as helpful in all my questions. He’s truly awesome and I am happy to be working with him when I visit Toyota.
Danny has earned your dealership my business. He made a few calls/emails to my warranty company, saving me almost $1,500. To a family in these times, that is a lot of money. He communicated with me via text because my job is hectic and that worked best for me. He was understanding, courteous, and kept me up to date on the work being performed and when it would be completed. He is absolutely the best service advisor I have ever experienced, and at 45 years old I have met a few, I would hope he is commended in front of his peers for the job he has done. Above and beyond and I will be scheduling the recommend service for my Tundra through him very soon to include brakes, induction cleaning, power steering fluid exchange and brake fluid exchange.
I usually do all these services myself because I am very mechanically inclined, but after my experience with Danny, I think I found someone I can trust to make sure the service is done the right way, down to the last detail. Again, Danny has earned my hard earned money. He should give classes on how to be a service advisor.
Thank you,
Terry Meyer and family.
excellent service, very friendly and energetic, he explained everything to me absolutely well.
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