Service Center

Real Reviews From Verified Customers

Ronald K.
5 out of 5
3/26/2026
Jose was very professional and thoughtful. Thank you.
Christopher W.
4 out of 5
3/26/2026
I was very pleased with my service visit today. Shane was knowledgeable and friendly and my car was delivered ahead of schedule. Additionally, the work was correctly done by the maintenance staff.
Mike F.
5 out of 5
3/26/2026
Peter is polite,professional,knowledgeable,and explains everything before work begins. He then keeps me updated throughout the service process. He is a valuable asset to your business. I am confident my vehicle is getting the best care when he is managing the service of my vehicle. He is the main reason I come to Paradise for service.
Dave K.
5 out of 5
3/26/2026
Chris was very good at keeping me informed of what was going on with my truck from start to finish. Really appreciated everything that he did. David Key
Ludovico M.
5 out of 5
3/25/2026
Jeff is very professional and very knowledgeable of the situation answered all my questions and also was very nice enough to provide me with a car wash. I really appreciate he’s attention. To details
Joshua S.
5 out of 5
3/25/2026
Amazing service!
Samantha W.
5 out of 5
3/25/2026
Jeff is an absolute gem! He sat with me and went through each of my concerns one by one and thoroughly explained why each one might be happening and made sure to reassure me that I would get my car back completely fixed and he delivered. And I got my car back the same day. 5 stars in my book!
Jose S.
5 out of 5
3/25/2026
Todos muy amables desde que llegué con la camioneta
Kelsey L.
5 out of 5
3/25/2026
They were very professional and helpful.
Cortney G.
5 out of 5
3/25/2026
Chris did an outstanding job! He kept me informed through this process.
Timika C.
5 out of 5
3/25/2026
Madison was very helpful and informative. Madison genuinely acted as though she cared and I like that. Great customer service Madison
Ian F.
4 out of 5
3/25/2026
I truly cannot say enough good things about the ENTIRE STAFF of Paradise Chevrolet Cadillac of Temecula Valley. From the pristine exterior of the lot upon arrival to the equally stunning interior kept absolutely IMMACULATE. There is even mouth wash in the restroom for goodness sake, just the absolute cleanest facility I have ever been in and it is a testimony to the mentality of the people who work there. Knowing cleanliness as being next to godliness I know these people to be absolutely on top of their game and it was a pleasure to play a little on their field. Thank you again for all of your assistance with my POS Equinox and I sincerely appreciate the free doughnut keeping my blood sugar regulated while I was stressing out about my car. Ive never enjoyed having car trouble but this place made it almost enjoyable and was a breath of fresh air for me coming in on my last dying breath as my transmission failed AGAIN. I thank you for being so good to me and helping on such short notice and in Jesus name may the God of Abraham bless and keep the owners of, the staff at and ALL who visit Paradise Cadillac Chevrolet of Temecula Valley from this day until their final day! -Amen ????
Steve S.
5 out of 5
3/24/2026
Pete was very professional and courteous
Jayde G.
4 out of 5
3/24/2026
Madison was awesome, super helpful, knows her stuff, advised me right and got my vehicle serviced quickly. Thank you!
Bethany S.
4 out of 5
3/24/2026
Trevor has been my advisor several times now and has always been transparent with my vehicle health. He explains things in an away that a customer doesn’t need to be a car expert to understand the needs of the repairs needed. Thank you Trevor and team for consistently delivering an exceptional experience with quality care. I now feel safe that my young teen daughter has a safe and reliable car despite the age and mileage. And THANK YOU for getting rid of the processing service fee that was implemented for a short time!!!
Dora G.
5 out of 5
3/23/2026
Excellent service and even afterwards, that night Jose helped me with some parts info and offered to help with whatever I might need for my car...nice guy...thank you for your great service.
Michell G.
4 out of 5
3/23/2026
Landyn approached my vehicle with a friendly and warm greeting, he first thanked me for coming in today and had my vehicle information already pulled up. Landyn confirmed the nature of my visit and asked if i had and concerns I wanted addressed, he walked over the details of the service and time estimate which was completed earlier than estimated. Landyn walked me through the waiting area and pointed out the refreshments and amenities. I extremely surprised to receive a video of my vehicle as it was being serviced and the technician covering all the points inspected. It was my first service on my Tahoe and at paradise, even though it’s a 50 mile drive each way I intend to do all my services at paradise chevrolet.
Carlos T.
5 out of 5
3/22/2026
Very attentive to my vehicle and any issues in the future thank
Glenda M.
4 out of 5
3/22/2026
I have been going to your service department for about 10 years and Aubry is hands down, the best! She is fast, knowledgeable, friendly and explains things in a way we can easily understand.
Megan H.
4 out of 5
3/22/2026
Blown away at how thorough Mike was in checking out my car to make sure the oil issue was addressed. So very kind & thoughtful. Completely changed my mind about coming back for future services. Jose was nice the day of but Mike today was incredible!

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