I am very satisfied with Jon as my service manager. He always does a great job
excellent service, as usual, Peter is always professional and courteous, providing top shelf service
Ty was wonderful to work with, he was able to work with my needs and get me my truck back within the day!
It would be great if someone would contact me about the service. The time was great as to getting the job done in a timely manner however the communication on what was told to me while at the advisor desk and what was written on my inspection report are two different things and I am not happy about that, what was put into the inspection is inaccurate and would like it corrected. About rear wiper blade, windshield, tire deep, pushing tires on me to the extent that my tires were not able to be rotated and telling me my brake fluid should be flushed along with cleaning the fuel components and with only 44,000 miles not necessary with this mileage.
I had an amazing experience working with Aubry. She was incredibly attentive, helpful, and truly went above and beyond. I had multiple nails in my tires that I had been putting off fixing, and she took care of everything quickly and efficiently. Not only did she handle it all seamlessly, but she also made sure I got an amazing price.
It’s rare to come across someone who genuinely cares and takes pride in their work the way she does. Aubry made the entire process stress free and easy, and I’m so grateful for her help. I truly hope the team recognizes what an asset she is, she is phenomenal at her job!
James,was great, keep me updated on the progress of my vehicle repairs. He was efficient knowledgeable and very courteous. The entire process was smooth and easy. Highly recommended.
Ty Scott is a joy to work with. Ty communicated with me 100% of the time, very honest and fair as well as transparent about what was going on with my car the entire time. He was very professional. h
Thanks for the quick and cautious service.
The service was handled professionally and quickly
Great service. Prompt. And friendly.
Landyn Richardson was very helpful and professional..
Aubrey is great! Quick efficient and very informative. I’ll be back!
Great first experience. Landyn was great.
Amazing customer service. Was my first time bringing my vehicle for service, from now on I’ll be bringing my vehicle for service to Paradise Cadillac.Thank you!
Derek was very helpful as well he answered all of our questions Thank you Chris also for working on our car as well. I give them a 10 out of 10.
Excellent. Thank you again.
I want to express my appreciation for your whole team. Shane was incredibly patient and answered all my questions clearly. Gio also went above and beyond by sharing a video and walking me through everything he worked on. Please pass along my thanks to Shane and everyone on your team.
Michael Sanchez, provided excellent service on my 2019 ESV Escalade service. He answered all my questions & concerns regarding my problems on my ESV Escalade except the cracked on the right below the passenger set. He told me that he cannot fix this vinyl cover cracked below the right passenger seat because my bumper to bumper coverage was already expired last Dec 9, 2025 but I bought the additional 4 years extended warranty for $6000.00 cash last Dec 2025. This cracked below the right passenger seat has been fixed twice by Paradise but it cracked again for the third time. I think the right passenger seat is the problem that’s why the below vinyl
Cover is always cracking. The mileage on my ESV Escalade is only 35000 plus
My son is the only one sitting on that right passenger seat and he is only 195 lbs. I bought my 2011 suburban & 2019 ESV Escalade @ Paradise.
Rufino S. Miranda, Jr.
Chief Warrant Officer
U.S. Coast Guard, Retired
Aubry is great! She was very informative & helpful when explaining the services that were needed & truly made me feel like she was there for me as the customer. I would highly recommend her to anyone who is planning on going in for a service at Chevy.
To much to say
Most of all I asked her if they can wash my truck if she could she said she will look into it since she had taken that day.
I picked up my truck and not washed. She had it all day until 3:30pm
There’s more but whatever
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